Remote
SaaS
himalayas
About this role
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions.
Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. Job DescriptionOverview: Are you a seasoned sales professional with a track record of closing big deals and nurturing relationships with some of the world's leading brands?
Do you thrive in a fast-paced environment where excellence is not just encouraged but expected? If so, we have an exciting opportunity for you. As an Account Executive, you'll be instrumental in driving growth within our Large Enterprise Sales organization Join us and be part of the Customer Experience revolution, where we empower global brands to connect with their consumers like never before.
Responsibilities:Identifying and Closing Big Deals: You'll be at the forefront of identifying, negotiating, and closing significant deals within a defined territory. Working closely with Chief Marketing Officers (CMOs) and Chief Technology Officers (CTOs) of renowned brands, you'll craft tailored solutions that enable our clients to emerge victorious in their respective markets.
Your unwavering dedication to customer satisfaction will set you apart. Building Relationships: Success in this role hinges on your ability to build strong relationships with multiple stakeholders. By understanding and addre
Commission Structure
Base Salary
Not disclosed — ask in interview
Commission
Structure not specified
OTE
$201k (range: $121k–$201k)
Ramp Period
Not mentioned — clarify timeline
Selling Motion
Sales Cycle
Enterprise
6–18 month cycles, complex multi-stakeholder deals
Prospecting
Channel / Partner
Sell through partners, resellers, or alliances
Buyer Persona
C-Suite
Selling to executive decision-makers
Requirements at a Glance
Typical Day — Account Executive
Estimates based on role type and selling motion — actual may vary by company.
SaaS — Interview Intel
Typical Sales Cycle
30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)
Common Buyer Objections
- "We're locked into a contract with [competitor]"
- "We built something in-house already"
- "We don't have budget until next quarter"
- "Our team won't adopt another tool"
Key Industry Metrics
Hot Topics to Reference
- • AI-native product disruption
- • PLG vs sales-led motion debate
- • Vertical SaaS consolidation
- • Usage-based pricing models
Use these insights to speak the buyer's language in interviews.
Tags
Walk me through your discovery process.
Template questionHow do you handle a prospect who goes silent mid-deal?
Template questionTell me about your largest closed deal and the sales cycle.
Template questionHow do you build business cases for stakeholders?
Template questionDescribe a deal you lost and what you learned.
Template questionAs an Account Executive with Sprinklr, you'll own the entire revenue pipeline and be measured on quota attainment.
Expect to work with recurring revenue models where customer retention is as important as acquisition.
This remote-friendly role provides geographic flexibility while maintaining access to a SaaS market.
With OTE potential exceeding $201k, this role sits in the top tier of sales compensation. Expect rigorous performance expectations and a proven track record requirement.
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