Documo Inc. logo

    Sales Manager, SMB & Mid-Market

    Documo Inc.

    🇺🇸 USA
    Remote
    ["Full-Time"]
    SaaS
    Hybrid
    See your match score
    Posted Today
    Job Type

    ["Full-Time"]

    Work Type

    Remote

    Vertical

    SaaS

    Source

    jobicy

    About this role

    Documo is on a mission to help businesses digitize and streamline their document workflows. As a fast-growing B2B SaaS company, our platform makes it easier to handle unstructured files like faxes and forms through tools like Intelligent Document Processing - turning messy paperwork into structured, usable data. We believe great products start with great people.

    That’s why we invest in top talent, value strong culture, and prioritize customer success and design excellence. If you’re excited to do impactful work and want to grow with a team that values innovation, collaboration, and purpose - we’d love to meet you!

    Job title Sales Manager - SMB & Mid-Market

    Team Sales

    Reports to SVP of Sales

    Role Purpose

    Documo is seeking an experienced Sales Manager to lead our SMB and Mid-Market team. You will own hiring, onboarding, coaching, daily management, and the team’s combined new-logo ARR quota. We are looking for a great sales coach, not an activity-focused task manager.

    The ideal candidate has strong SaaS sales experience, a passion for developing talent, and the ability to teach reps how to sell effectively. You will motivate through skill-building and collaboration, and you’ll drive quota achievement by helping the team work smarter. This is a ground-floor opportunity to build Documo’s sales management layer and shape our coaching strategy.

    This is a fully remote position. Candidates can be located anywhere in the U.S., but work hours follow Eastern Time business hours.

    What we Expect

    ARR Quota Ownership

    Hold full accountability for the team’s combined new-logo ARR quota Manage pipeline coverage models to consistently hit monthly and quarterly targets Report performance, forecast accuracy, and coaching progress to executive leadership

    Coaching, Training & Enablement

    Coach SMB and Mid-Market reps on sales methodology, discovery, objection handling, demos, and negotiation Apply the Documo Sales Playbook and Challenger ICP Persona Playbook

    Commission Structure

    Base Salary

    Not disclosed — ask in interview

    Commission

    Structure not specified

    Ramp Period

    Not mentioned — clarify timeline

    Quota

    $.

    Selling Motion

    Sales Cycle

    Mid-Market

    1–6 month cycles, moderate deal complexity

    Buyer Persona

    VP-Level

    Engaging senior leadership

    Requirements at a Glance

    SaaS/Software·Industry experience
    Negotiation·Required skill

    Typical Day — Sales Manager

    Team metrics reviewDaily
    Team huddlesDaily
    Skill coaching3–5/week

    Estimates based on role type and selling motion — actual may vary by company.

    Role Signals

    Green Flags

    ✓
    Remote Friendly

    Location flexibility

    SaaS — Interview Intel

    Typical Sales Cycle

    30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)

    Common Buyer Objections

    • "We're locked into a contract with [competitor]"
    • "We built something in-house already"
    • "We don't have budget until next quarter"
    • "Our team won't adopt another tool"

    Key Industry Metrics

    ARR / MRRNet Revenue Retention (NRR)CAC Payback PeriodLogo Churn vs Revenue ChurnACV (Avg Contract Value)Magic Number

    Hot Topics to Reference

    • • AI-native product disruption
    • • PLG vs sales-led motion debate
    • • Vertical SaaS consolidation
    • • Usage-based pricing models

    Use these insights to speak the buyer's language in interviews.

    Tags

    sales
    —

    How do you coach underperforming reps?

    Template question
    —

    Describe your forecasting methodology.

    Template question
    —

    How do you structure onboarding for new hires?

    Template question
    Research Documo Inc.'s product, recent news, and key competitors
    Prepare metrics: quota attainment %, average deal size, win rate
    Practice a 2-minute product demo pitch for a mock discovery call
    Prepare to discuss your home office setup and self-management discipline
    Review the job description and map your experience to each requirement
    Role Insights

    This leadership position involves both strategic planning and hands-on coaching of the sales team.

    Expect to work with recurring revenue models where customer retention is as important as acquisition.

    This remote-friendly role provides geographic flexibility while maintaining access to a SaaS market.

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