The Kraft Heinz Company logo

    Customer Sales Manager, UNFI

    The Kraft Heinz Company

    🇺🇸 United States
    Remote
    E-Commerce
    See your match score
    Posted 1 week ago
    $104k–$130kOTE
    Work Type

    Remote

    Vertical

    E-Commerce

    Source

    himalayas

    About this role

    Plan and execute the activities of promotion and sales in multiple areas in a given region. Generate, plan, and follow up daily and monthly sales targets and actuals to achieve the sales targets of the region. Support and approve initiation, expenditures, and implementation of investments to meet the company's business

    requirements. Work in close cooperation with sales force effectiveness and market research professionals to effectively utilize the sales representatives and look for training opportunities and assignments that would enable their personal and career development.

    Follow up and increase the performance of each sales representative in the region by making double visits and carrying out periodical coaching. This is a first level of sales management.Job Description​This Customer Sales Manager (CSM) position perfectly embodies that ambition, as a vital member of the National Sales Team.

    The CSM is a key player to help drive profitable growth through improved planning, forecasting, gross margin & market share delivery across our national UNFI footprint. The CSM will also develop business strategies to drive growth while ensuring coordinated cross-functional value is delivered internally across the customer team.

    They will lead implementation of new and existing NST routine and rituals. ​Essential Functions &

    Responsibilities Own end to end business plans with our UNFI Category Management Partners Partner with the customer, building rapport at all levels, to fully understand their business, the marketplace and customer strategy to effectively impact business growth Achieve New Item Authorization goals and Core Business Objectives: Distribution, Revenue and Share Growth and Optimal Shelving Implementation across our retailers Achieve promotional revenue objectives by tactic, price point, drive period & selling event while effectively implementing Kraft Heinz pricing strategies for owned categories Work cross-functionally with our internal teams to

    Commission Structure

    Base Salary

    Not disclosed — ask in interview

    Commission

    Structure not specified

    OTE

    $130k (range: $104k–$130k)

    Ramp Period

    Not mentioned — clarify timeline

    Selling Motion

    Prospecting

    Channel / Partner

    Sell through partners, resellers, or alliances

    Buyer Persona

    C-Suite

    Selling to executive decision-makers

    Requirements at a Glance

    CSM·Certification

    Typical Day — Sales Manager

    Team 1:1s & coaching5–8/week
    Pipeline & forecastDaily
    Deal reviews3–5/week

    Estimates based on role type and selling motion — actual may vary by company.

    Role Signals

    Green Flags

    ✓
    Career Development

    Structured growth path

    E-Commerce — Interview Intel

    Typical Sales Cycle

    14–60 days (SMB merchants) · 2–6 months (enterprise retail)

    Common Buyer Objections

    • "Platform migration is too risky mid-season"
    • "Our current solution is "good enough""
    • "Need to see ROI within first quarter"
    • "Integration with our fulfillment stack"

    Key Industry Metrics

    GMV (Gross Merchandise Value)Conversion RateAOV (Average Order Value)CAC:LTV RatioReturn RateCart Abandonment Rate

    Hot Topics to Reference

    • • Social commerce and TikTok Shop
    • • AI-powered personalization
    • • Headless commerce architecture
    • • Same-day delivery expectations

    Use these insights to speak the buyer's language in interviews.

    Tags

    Customer-Sales-Manager
    Sales-Management
    Category-Management
    National-Sales
    Sales-Strategy
    —

    How do you coach underperforming reps?

    Template question
    —

    Describe your forecasting methodology.

    Template question
    —

    How do you structure onboarding for new hires?

    Template question
    Research The Kraft Heinz Company's product, recent news, and key competitors
    Prepare 2-3 specific deal stories with quantifiable outcomes
    Prepare to discuss your home office setup and self-management discipline
    Review the job description and map your experience to each requirement
    Role Insights

    Sales leadership roles require balancing individual contributor revenue with team performance management.

    E-commerce sales roles often blend B2B partnerships with platform-driven metrics.

    This remote-friendly role provides geographic flexibility while maintaining access to a e-commerce market.

    The compensation range of $104k–$130k OTE suggests a competitive package for this market segment.

    Are you a closer?

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