Remote
E-Commerce
himalayas
About this role
Plan and execute the activities of promotion and sales in multiple areas in a given region. Generate, plan, and follow up daily and monthly sales targets and actuals to achieve the sales targets of the region. Support and approve initiation, expenditures, and implementation of investments to meet the company's business
requirements. Work in close cooperation with sales force effectiveness and market research professionals to effectively utilize the sales representatives and look for training opportunities and assignments that would enable their personal and career development.
Follow up and increase the performance of each sales representative in the region by making double visits and carrying out periodical coaching. This is a first level of sales management.Job DescriptionThis Customer Sales Manager (CSM) position perfectly embodies that ambition, as a vital member of the National Sales Team.
The CSM is a key player to help drive profitable growth through improved planning, forecasting, gross margin & market share delivery across our national UNFI footprint. The CSM will also develop business strategies to drive growth while ensuring coordinated cross-functional value is delivered internally across the customer team.
They will lead implementation of new and existing NST routine and rituals. Essential Functions &
Responsibilities Own end to end business plans with our UNFI Category Management Partners Partner with the customer, building rapport at all levels, to fully understand their business, the marketplace and customer strategy to effectively impact business growth Achieve New Item Authorization goals and Core Business Objectives: Distribution, Revenue and Share Growth and Optimal Shelving Implementation across our retailers Achieve promotional revenue objectives by tactic, price point, drive period & selling event while effectively implementing Kraft Heinz pricing strategies for owned categories Work cross-functionally with our internal teams to
Commission Structure
Base Salary
Not disclosed — ask in interview
Commission
Structure not specified
OTE
$130k (range: $104k–$130k)
Ramp Period
Not mentioned — clarify timeline
Selling Motion
Prospecting
Channel / Partner
Sell through partners, resellers, or alliances
Buyer Persona
C-Suite
Selling to executive decision-makers
Requirements at a Glance
Typical Day — Sales Manager
Estimates based on role type and selling motion — actual may vary by company.
Role Signals
Green Flags
Structured growth path
E-Commerce — Interview Intel
Typical Sales Cycle
14–60 days (SMB merchants) · 2–6 months (enterprise retail)
Common Buyer Objections
- "Platform migration is too risky mid-season"
- "Our current solution is "good enough""
- "Need to see ROI within first quarter"
- "Integration with our fulfillment stack"
Key Industry Metrics
Hot Topics to Reference
- • Social commerce and TikTok Shop
- • AI-powered personalization
- • Headless commerce architecture
- • Same-day delivery expectations
Use these insights to speak the buyer's language in interviews.
Tags
How do you coach underperforming reps?
Template questionDescribe your forecasting methodology.
Template questionHow do you structure onboarding for new hires?
Template questionSales leadership roles require balancing individual contributor revenue with team performance management.
E-commerce sales roles often blend B2B partnerships with platform-driven metrics.
This remote-friendly role provides geographic flexibility while maintaining access to a e-commerce market.
The compensation range of $104k–$130k OTE suggests a competitive package for this market segment.
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