Hybrid
Remote
E-Commerce
himalayas
About this role
Req ID:350036NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.
If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a BPO/Contact Center Sales Executive with Hi Tech vertical experience to join our team remotely.Position SummaryWe are seeking experienced and historically successful Contact Center/CX/Business Process Outsourcing and Business Process as a Service Specialty Sellers for our Agentic AI Customer Service business.
Successful candidates will be domain subject matter experts in one or more industries, with a proven track record of originating relationships and closing large, complex BPO and BPaaS deals.
These senior-level sales professionals will create a market of buyer relationships with decision makers at or proximal to the C-level and will position AI-first BPO/BPaaS transformative service solutions that enable their businesses to achieve their Board-level, and Executive level strategic outcome goals.
Key
Responsibilities
Market-maker who originates deals proactively. Successful candidates will be adept and have a track record of creating demand in the market and establishing relationships with decision making buyers of the service.
Subject Matter Expert (i.e. understands and can articulate the core value chain processes and their associated challenges and opportunities for transformation) in one or more of the following industries: Technology, Hi-tech, Fintech, Telecom, Media, Retail
Utilize a consultative approach to understand the unique challenges, dynamics, constraints and goals of the prospect organization and the key stakeholders and be able to develop a customized transformative Contact Center/CX/BPO/BPaaS proposition, leveraging AI and technology automation that considers these factors, as well as the competitive landscape to create win/win deals Lead the end-to-end sales cycle, (collaborating with solution architects, prici
Commission Structure
Base Salary
Not disclosed — ask in interview
Commission
Structure not specified
OTE
$288k (range: $155k–$288k)
Ramp Period
Not mentioned — clarify timeline
Selling Motion
Prospecting
Outbound-Heavy
Self-sourced pipeline via cold outreach
Buyer Persona
C-Suite
Selling to executive decision-makers
Requirements at a Glance
Typical Day — Sales Rep
Estimates based on role type and selling motion — actual may vary by company.
Role Signals
Green Flags
Location flexibility
E-Commerce — Interview Intel
Typical Sales Cycle
14–60 days (SMB merchants) · 2–6 months (enterprise retail)
Common Buyer Objections
- "Platform migration is too risky mid-season"
- "Our current solution is "good enough""
- "Need to see ROI within first quarter"
- "Integration with our fulfillment stack"
Key Industry Metrics
Hot Topics to Reference
- • Social commerce and TikTok Shop
- • AI-powered personalization
- • Headless commerce architecture
- • Same-day delivery expectations
Use these insights to speak the buyer's language in interviews.
Tags
How do you coach underperforming reps?
Template questionDescribe your forecasting methodology.
Template questionHow do you structure onboarding for new hires?
Template questionSales leadership roles require balancing individual contributor revenue with team performance management.
Understanding digital marketing and conversion funnels adds significant leverage.
This remote-friendly role provides geographic flexibility while maintaining access to a e-commerce market.
With OTE potential exceeding $288k, this role sits in the top tier of sales compensation. Expect rigorous performance expectations and a proven track record requirement.
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