On-site
SaaS
jobscollider
About this role
At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud.
Learn about our company values here!
Department: Sales
The North America Sales organization at Signifyd is dedicated to empowering e-commerce businesses to grow fearlessly by eliminating fraud, preventing chargebacks, and safeguarding their bottom line.
Our primary focus is on driving new logo acquisition, partnering with online merchants across diverse industries—from leading enterprise retailers to rapidly growing e-commerce businesses—to maximize their revenue by approving more legitimate orders and significantly reducing the financial burden of fraud and consumer abuse.
We provide a cutting-edge Commerce Protection Platform that leverages advanced ML and our vast global Commerce Network to deliver real-time, guaranteed decisions on every transaction. To effectively penetrate and expand within the market, our team thrives on deep cross-functional collaboration.
We work hand-in-hand with Solutions Engineering to craft bespoke demonstrations, Marketing for targeted outreach campaigns, Product for roadmap insights and deep-dives, and Customer Success to ensure seamless onboarding and long-term value for our new clients. This integrated approach is essential as we deliver unparalleled value and secure the trust of new merchants across North America
Tools & Tech Stack
Selling Motion
Sales Cycle
Enterprise
6–18 month cycles, complex multi-stakeholder deals
Prospecting
Channel / Partner
Sell through partners, resellers, or alliances
Buyer Persona
C-Suite
Selling to executive decision-makers
Requirements at a Glance
Typical Day — BDR
Estimates based on role type and selling motion — actual may vary by company.
SaaS — Interview Intel
Typical Sales Cycle
30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)
Common Buyer Objections
- "We're locked into a contract with [competitor]"
- "We built something in-house already"
- "We don't have budget until next quarter"
- "Our team won't adopt another tool"
Key Industry Metrics
Hot Topics to Reference
- • AI-native product disruption
- • PLG vs sales-led motion debate
- • Vertical SaaS consolidation
- • Usage-based pricing models
Use these insights to speak the buyer's language in interviews.
Tags
How do you qualify inbound leads?
Template questionDescribe your approach to multi-threading into an account.
Template questionHow do you prioritize your pipeline?
Template questionSales Development roles are ideal stepping stones — top SDRs typically promote to AE within 12-18 months.
Expect to work with recurring revenue models where customer retention is as important as acquisition.
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