External
On-site
SaaS
themuse
About this role
Autotrader , a Cox Automotive brand, is currently hiring a Client Success Manager / Territory Sales Manager to join our team in Omaha, Nebraska. Candidate must live in this area.
As the Client Success Manager , you will be responsible for growing and retaining subscription revenue for Autotrader and Kelley Blue Book products and growing a portfolio of franchise and large independent automotive dealers .
You will present creative solutions to help dealers reach their business objectives, provide insights to automotive dealers regarding key business challenges, and collaborate across Cox Auto sales teams to drive quality referrals. Your
responsibilities will include building and cultivating relationships with automotive dealers assigned to your book of business.
What You'll Do: Meet/exceed revenue, retention, and referral goals. Manage Sales Pipeline and Forecasting.
Maximize utilization of multiple sales enablement systems, tools, and analytics Ensure dealer expectations are exceeded Expand relationships with multiple decision makers at dealer clients to maximize revenue & minimize cancellations; Work closely with assigned dealers to provide a data-driven consultative assessment of their operational challenges and needs; own, deepen and continually build the relationship with their dealers.
Reinforce value proposition with content and data through monthly ROI business reviews Leverage qualitative and quantitative data, including market insights, to assist dealers in making educated business decisions Identify cross-sell and upsell opportunities within a portfolio of assigned accounts; Support sales partners from other business units to discover, design, and propose solutions to meet dealer objectives Advocate for assigned dealers during the implementation and onboarding of solutions Respond and route customer issues to the appropriate point of contact or business unit What's In It For You?
Here's a sneak peek of the
benefits you
Selling Motion
Prospecting
Channel / Partner
Sell through partners, resellers, or alliances
Buyer Persona
C-Suite
Selling to executive decision-makers
Requirements at a Glance
Typical Day — Sales Manager
Estimates based on role type and selling motion — actual may vary by company.
SaaS — Interview Intel
Typical Sales Cycle
30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)
Common Buyer Objections
- "We're locked into a contract with [competitor]"
- "We built something in-house already"
- "We don't have budget until next quarter"
- "Our team won't adopt another tool"
Key Industry Metrics
Hot Topics to Reference
- • AI-native product disruption
- • PLG vs sales-led motion debate
- • Vertical SaaS consolidation
- • Usage-based pricing models
Use these insights to speak the buyer's language in interviews.
Tags
How do you coach underperforming reps?
Template questionDescribe your forecasting methodology.
Template questionHow do you structure onboarding for new hires?
Template questionThis leadership position involves both strategic planning and hands-on coaching of the sales team.
SaaS sales roles typically involve consultative selling with longer deal cycles.
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