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    Technical Account Manager (Brazil - Remote)

    Gurobi Optimization

    Remote
    Remote
    SaaS
    Hybrid
    See your match score
    Posted 1 week ago
    Work Type

    Remote

    Vertical

    SaaS

    Source

    jobscollider

    About this role

    At Gurobi Optimization, we’re on a mission!

    A mission that focuses on mathematical optimization. We empower our customers to expand their use of mathematical optimization technology in order to make smarter decisions and solve some of the world’s toughest and most impactful business problems. We’re looking for passionate, dedicated, innovative game-changers to join our team and drive the future of Gurobi.

    As a Technical Account Manager (TAM) at Gurobi Optimization,

    your role primarily involves guiding prospective customers in integrating mathematical optimization technology into enterprise-grade software solutions. This goes far beyond technical advice. You bring clarity, build confidence, and drive progress for everyone along the customer journey.

    We are a heterogeneous team of people who care about our work, our customers, and each other. You will join a team that takes ownership and turns ideas into real impact. We value quality and thoughtful work, and we share knowledge openly so that everyone can grow. We also care about balance and wellbeing, and we work together as one global team.

    If you are looking for a role where you can think deeply, act independently, and collaborate closely, this is a great place to grow.

    Technical Account Management at Gurobi is part of the sales organization. We are a team of product and technology experts who partner closely with sales to help drive new business and deliver value to our customers. Technical Account Managers use their expertise to guide key implementation decisions and system architecture.

    The most important focus of this role is to ensure the efficient utilization of our optimization technology, maximizing business value while considering cost-effectiveness and scalability.

    You will collaborate closely with our Account Managers, Experts Advisory and Support, Research and Development, and Marketing teams. You will gain exposure to a wide range of industries and real-world optimization problems

    Selling Motion

    Sales Cycle

    Enterprise

    6–18 month cycles, complex multi-stakeholder deals

    Prospecting

    Channel / Partner

    Sell through partners, resellers, or alliances

    Buyer Persona

    Manager-Level

    Departmental buyers and team leads

    Requirements at a Glance

    Bachelor's Degree·Required
    Account Management·Required skill

    Typical Day — Account Manager

    Executive business reviews1–2/month per account
    Strategic planning2–3/week
    Renewal proposals2–3/month

    Estimates based on role type and selling motion — actual may vary by company.

    SaaS — Interview Intel

    Typical Sales Cycle

    30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)

    Common Buyer Objections

    • "We're locked into a contract with [competitor]"
    • "We built something in-house already"
    • "We don't have budget until next quarter"
    • "Our team won't adopt another tool"

    Key Industry Metrics

    ARR / MRRNet Revenue Retention (NRR)CAC Payback PeriodLogo Churn vs Revenue ChurnACV (Avg Contract Value)Magic Number

    Hot Topics to Reference

    • • AI-native product disruption
    • • PLG vs sales-led motion debate
    • • Vertical SaaS consolidation
    • • Usage-based pricing models

    Use these insights to speak the buyer's language in interviews.

    Tags

    sales
    —

    How do you coach underperforming reps?

    Template question
    —

    Describe your forecasting methodology.

    Template question
    —

    How do you structure onboarding for new hires?

    Template question
    Research Gurobi Optimization's product, recent news, and key competitors
    Prepare metrics: quota attainment %, average deal size, win rate
    Practice a 2-minute product demo pitch for a mock discovery call
    Prepare to discuss your home office setup and self-management discipline
    Review the job description and map your experience to each requirement
    Role Insights

    This leadership position involves both strategic planning and hands-on coaching of the sales team.

    SaaS sales roles typically involve consultative selling with longer deal cycles.

    Remote positions in sales offer flexibility but require strong self-discipline and proactive communication with distributed teams.

    Are you a closer?

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