Technical Account Executive

Over 4M developers have used Resend, and we're onboarding hundreds of new paying customers every day. We've built enrichment and segmentation systems to identify high-value accounts across our inbound funnel.Founder-led sales have closed enterprise deals. We've brought in experienced GTM help to build early infrastructure and playbooks.

We're looking for a Technical Account Executive to join our small and growing Buyer Experience Squad.This is a building and closing role. You'll take what exists, pressure-test it, expand it, and iterate on our repeatable sales motion. This role is remote based in the Americas Time Zones.Read more about how we work, how we hire, and

what we value here.In this role, you will…Work high-intent inbound opportunities from enriched, segmented enterprise logos and high-growth companiesBuild on existing playbooks - we have hypotheses and early wins; you'll validate, iterate, and scale what worksRun experiments across messaging, timing, and channels to find repeatabilityExpand existing customers by identifying accounts that could benefit from higher tiers or additional productsPrevent churn by distinguishing accounts worth saving from natural lifecycle churnBe the voice of the customer internally - feeding learnings back to product, marketing, and successDocument everything - your learnings become the playbook the team builds onYou’ll be a great fit if you…You've built before.

You know what it's like to operate without a finished playbook and have built out a new role, team, or function from zeroYou're customer-obsessed. Genuinely curious about customers' problems. Comfortable working with deeply technical infrastructure engineers and newer developers alike. You meet people where they areYou think like a scientist. Hypotheses, tests, measurements, iteration.

You're trying to learn something with every conversationYou document and share. Not a lone wolf. You write things down and make the whole team smarter from your workYou're technical enoug