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    Strategic Account Executive - Healthcare Providers (West)

    NICE

    🇺🇸 United States
    Remote
    SaaS
    See your match score
    Posted 1 week ago
    Work Type

    Remote

    Vertical

    SaaS

    Source

    himalayas

    About this role

    At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them.

    And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what’s the role all about?The Account Executive is responsible for seeking and maintaining relationships with NiCE Customers, identifying new sales opportunities, and building market share in their regions within Healthcare Providers.

    This position is required to increase revenue streams within business, commercial, and enterprise contact centers.This position requires candidates reside within the West Coast.How will you make an impact? Responsible for achieving annual sales quota and personally negotiating Enterprise-wide agreements. Coordinate and lead all sales activities to achieve business goals.

    Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be implemented successfully. Establishing new strategic relationships while maintaining existing relationships and analyzing customer’s business situations to identify constraints and new opportunities due to technological advances. Develop and maintain high-level relations with ‘C’levels.

    Initiate, support, develop and monitor purchasing agreements between NiCE CXone Mpower and the customer. Have you got what it takes? 10+ years of experience selling multiple software products (portfolio sales) and services into sophisticated accounts in a hunter-type of role.

    Minimum of 1-2 years selling AI Software Solutions Strong understanding of AI technology & its applications Superior relationship and client management skills that effectively build trust and credibly manage/resolve customer escalations. Collaborative approach to sales that includes working with multiple groups both internally and externally.

    Exceptional communication and presentation skills that build confidence and credib

    Selling Motion

    Sales Cycle

    Enterprise

    6–18 month cycles, complex multi-stakeholder deals

    Prospecting

    Outbound-Heavy

    Self-sourced pipeline via cold outreach

    Requirements at a Glance

    Experience·10+ years required
    Negotiation·Required skill

    Typical Day — Account Executive

    Stakeholder meetings3–5/week
    Executive presentations2–3/week
    Business cases & RFPs1–2/week
    Forecast & pipeline2×/week
    Champion coachingDaily

    Estimates based on role type and selling motion — actual may vary by company.

    SaaS — Interview Intel

    Typical Sales Cycle

    30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)

    Common Buyer Objections

    • "We're locked into a contract with [competitor]"
    • "We built something in-house already"
    • "We don't have budget until next quarter"
    • "Our team won't adopt another tool"

    Key Industry Metrics

    ARR / MRRNet Revenue Retention (NRR)CAC Payback PeriodLogo Churn vs Revenue ChurnACV (Avg Contract Value)Magic Number

    Hot Topics to Reference

    • • AI-native product disruption
    • • PLG vs sales-led motion debate
    • • Vertical SaaS consolidation
    • • Usage-based pricing models

    Use these insights to speak the buyer's language in interviews.

    Tags

    Strategic-Account-Executive
    Enterprise-SaaS-Sales
    Healthcare-Technology-Sales
    B2B-Sales
    Account-Management
    —

    Walk me through your discovery process.

    Template question
    —

    How do you handle a prospect who goes silent mid-deal?

    Template question
    —

    Tell me about your largest closed deal and the sales cycle.

    Template question
    —

    How do you build business cases for stakeholders?

    Template question
    —

    Describe a deal you lost and what you learned.

    Template question
    Research NICE's product, recent news, and key competitors
    Prepare metrics: quota attainment %, average deal size, win rate
    Practice a 2-minute product demo pitch for a mock discovery call
    Prepare to discuss your home office setup and self-management discipline
    Review the job description and map your experience to each requirement
    Role Insights

    Account Executives are the revenue engine of any sales organization — this role will require strong pipeline management and closing skills.

    Top SaaS reps often earn significant upside through accelerators once quota is exceeded.

    This remote-friendly role provides geographic flexibility while maintaining access to a SaaS market.

    Are you a closer?

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