Sr. Account Executive - Customer Experience (CX) SaaS Sales

Our client operates a GigCx platform that enables companies to tap into a global, on-demand workforce of remote agents. It provides a complete ecosystem for recruiting, training, scheduling, and managing customer support talent, while ensuring secure connections through its virtual desktop environment.

Beyond workforce access, our client streamlines compliance, quality assurance, and global payments, enabling enterprises to flexibly scale support, reduce costs, and maintain consistent customer experiences across markets.The Sr. Account Executive - Customer Experience (CX) SaaS Sales is responsible for getting new client logos on board that are strategically relevant to the company's mission.

An Account Executive researches the field and identifies potentially fruitful partners. They analyze the potential impacts of a partnership, create and maintain business relationships, and manage the accounts of key partners. Our Account Executives have a very clear understanding of the company's products and their place on the market.

They know their competitors inside out and have an insight into the business activities and strategies that will sustain and grow the company.Primary Job

Responsibilities: Generating new opportunities from previous contacts and developing new contacts Working with marketing and demand generation to develop strategies that target key sectors.

Meeting all individual monthly, quarterly, and yearly sales targets Forming and leading a ‘bid team’ comprising operational, technical, HR, and executive-level input where necessary, and clearly briefing the team on required input to achieve bid success

Requirements

Must have experience selling solutions in the Customer Experience (CX) industry Ability to build and develop relationships with key decision-makers within prospective new clients.

An excellent range of executive communication skills with the ability to adapt style to the demands of the audience is essential. Ability to persuade and influence othe