On-site
SaaS
jobscollider
About this role
As Senior Expansion Account Executive, you have the opportunity to serve, help, and guide auto repair shop owners in digitally transforming their businesses with Shopmonkey. In this position, you will help lead Shopmonkey’s customer expansion initiatives.
You are responsible for building relationships with customers and driving adoption and engagement with key value-add products and features including the marketing suite. Please note this is a hybrid role, with in-office expectations 2 days/week in our Marin County, California WeWork office.
You Will Have The Opportunity To:
Grow new revenue by building relationships with high-potential prospective users Build and maintain a pipeline of high-quality opportunities Define and execute new sales strategies to effectively showcase the impact Shopmonkey can make in customer’s lives Communicate accurate and realistic forecast information to the management team by ensuring our CRM is being utilized and managed effectively Learn tried and true SaaS sales strategies Learn all about the Shopmonkey full product suite, our customer’s journey, and the automotive industry Empathize with customers, understand their needs and challenges from their POV, recommend and take action on areas where we can help Identify areas of the software that our customers are engaging in, drive deeper adoption, up-sell and cross-sell additional products and services Communicate thoughtful, customized solutions that help customers move forward and grow their business
We Are Looking For People Who Have:
2+ years of closing sales experience, with a track record of top performance. Ability to understand Shopmonkey’s technology platform and build meaningful relationships with customers of varying technical savvy. Aptitude to operate in a highly ambiguous and fast-paced environment. A demonstrated passion for the startup community and new technology businesses.
Thirst for personal growth, team player mentality, and willingness to teach a
Selling Motion
Prospecting
Outbound-Heavy
Self-sourced pipeline via cold outreach
Buyer Persona
C-Suite
Selling to executive decision-makers
Typical Day — Account Executive
Estimates based on role type and selling motion — actual may vary by company.
SaaS — Interview Intel
Typical Sales Cycle
30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)
Common Buyer Objections
- "We're locked into a contract with [competitor]"
- "We built something in-house already"
- "We don't have budget until next quarter"
- "Our team won't adopt another tool"
Key Industry Metrics
Hot Topics to Reference
- • AI-native product disruption
- • PLG vs sales-led motion debate
- • Vertical SaaS consolidation
- • Usage-based pricing models
Use these insights to speak the buyer's language in interviews.
Tags
Walk me through your discovery process.
Template questionHow do you handle a prospect who goes silent mid-deal?
Template questionTell me about your largest closed deal and the sales cycle.
Template questionHow do you build business cases for stakeholders?
Template questionDescribe a deal you lost and what you learned.
Template questionAccount Executives are the revenue engine of any sales organization — this role will require strong pipeline management and closing skills.
Top SaaS reps often earn significant upside through accelerators once quota is exceeded.
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