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    Senior Expansion Account Executive

    Shopmonkey

    Remote
    SaaS
    Hybrid
    See your match score
    Posted 3 weeks ago
    Work Type

    On-site

    Vertical

    SaaS

    Source

    jobscollider

    About this role

    As Senior Expansion Account Executive, you have the opportunity to serve, help, and guide auto repair shop owners in digitally transforming their businesses with Shopmonkey. In this position, you will help lead Shopmonkey’s customer expansion initiatives.

    You are responsible for building relationships with customers and driving adoption and engagement with key value-add products and features including the marketing suite. Please note this is a hybrid role, with in-office expectations 2 days/week in our Marin County, California WeWork office.

    You Will Have The Opportunity To:

    Grow new revenue by building relationships with high-potential prospective users Build and maintain a pipeline of high-quality opportunities Define and execute new sales strategies to effectively showcase the impact Shopmonkey can make in customer’s lives Communicate accurate and realistic forecast information to the management team by ensuring our CRM is being utilized and managed effectively Learn tried and true SaaS sales strategies Learn all about the Shopmonkey full product suite, our customer’s journey, and the  automotive industry Empathize with customers, understand their needs and challenges from their POV, recommend and take action on areas where we can help Identify areas of the software that our customers are engaging in, drive deeper adoption, up-sell and cross-sell additional products and services Communicate thoughtful, customized solutions that help customers move forward and grow their business

    We Are Looking For People Who Have:

    2+ years of closing sales experience, with a track record of top performance. Ability to understand Shopmonkey’s technology platform and build meaningful relationships with customers of varying technical savvy. Aptitude to operate in a highly ambiguous and fast-paced environment. A demonstrated passion for the startup community and new technology businesses.

    Thirst for personal growth, team player mentality, and willingness to teach a

    Selling Motion

    Prospecting

    Outbound-Heavy

    Self-sourced pipeline via cold outreach

    Buyer Persona

    C-Suite

    Selling to executive decision-makers

    Typical Day — Account Executive

    Demos & presentations4–6/week
    Prospecting calls20–30/day
    Proposal writing2–3/week
    Pipeline review2×/week

    Estimates based on role type and selling motion — actual may vary by company.

    SaaS — Interview Intel

    Typical Sales Cycle

    30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)

    Common Buyer Objections

    • "We're locked into a contract with [competitor]"
    • "We built something in-house already"
    • "We don't have budget until next quarter"
    • "Our team won't adopt another tool"

    Key Industry Metrics

    ARR / MRRNet Revenue Retention (NRR)CAC Payback PeriodLogo Churn vs Revenue ChurnACV (Avg Contract Value)Magic Number

    Hot Topics to Reference

    • • AI-native product disruption
    • • PLG vs sales-led motion debate
    • • Vertical SaaS consolidation
    • • Usage-based pricing models

    Use these insights to speak the buyer's language in interviews.

    Tags

    sales
    —

    Walk me through your discovery process.

    Template question
    —

    How do you handle a prospect who goes silent mid-deal?

    Template question
    —

    Tell me about your largest closed deal and the sales cycle.

    Template question
    —

    How do you build business cases for stakeholders?

    Template question
    —

    Describe a deal you lost and what you learned.

    Template question
    Research Shopmonkey's product, recent news, and key competitors
    Prepare metrics: quota attainment %, average deal size, win rate
    Practice a 2-minute product demo pitch for a mock discovery call
    Review the job description and map your experience to each requirement
    Role Insights

    Account Executives are the revenue engine of any sales organization — this role will require strong pipeline management and closing skills.

    Top SaaS reps often earn significant upside through accelerators once quota is exceeded.

    Are you a closer?

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