Sales Development Representative / Business Development Representative

Who We AreCatalyzeX is a business process outsourcing specialist that combines process expertise with top offshore talent, delivering the best value outcomes for its clients. We are currently expanding our team to support a high-growth client in the software and AI space serving the heavy equipment industry.

Who You AreWe're looking for a driven Sales Development Representative (SDR) who thrives on creating meaningful first impressions, identifying high-potential opportunities, and setting the stage for successful customer relationships.

You're comfortable reaching out to new prospects, re-engaging warm leads, and nurturing conversations that open doors to revenue.You have the ability to listen actively, ask the right questions, and confidently guide prospects through the early stages of the sales funnel.

This is a high call volume outbound role — success here requires energy, resilience, and a genuine interest in connecting with people. Persistence, professionalism, and a results-oriented mindset are the keys to success in this role.Integrity is non-negotiable. We represent best-in-class products — getting a demo booked should be achievable without exaggeration.

We're looking for agents who earn demos honestly and represent the product with confidence.

Qualifications 1+ year of experience in sales development, cold calling, telemarketing, or inside sales (preferred). Full-cycle sales experience (start-to-close) is a strong plus. Excellent verbal and written communication skills across phone, email, SMS, and live chat. Proven ability to handle objections and turn conversations into qualified opportunities.

Strong organizational skills with experience managing leads and follow-ups through CRM tools (e.g., Salesforce, HubSpot). Self-motivated, resilient, and able to work independently in a fast-paced, high-growth environment. Familiarity with the heavy equipment industry (dealerships, trucks, machinery) is a plus. Strong interest in software and AI solutions. Proficienc