Outbound Sales Representative

This is a remote work position.

Professional Summary

Versatile Inbound/ Outbound Sales Representative and Success Team Agent specializing in the end-to-end lifecycle of business partnerships. Expertly manages both Pre-Sales acquisition and Post-Sales account management to ensure a seamless experience for business owners.

Dedicated to identifying high-quality professionals through a rigorous selection process and maintaining those relationships to drive long-term community impact and customer satisfaction.

Core Experience: Pre & Post-Sales Account Management

Full-Cycle Relationship Management: Transitioning seamlessly from initial outbound discovery to active account success, serving as the consistent point of contact for business partners. Success-Driven Onboarding: Leading the post-sale phase by ensuring new partners are successfully integrated into the platform and understand the standards of our hand-picked selection process.

Proactive Account Retention: Monitoring the health of active accounts within the Success Team framework, addressing partner needs before they escalate into friction points. Strategic Re-engagement: Identifying and resolving obstacles for inactive or “Abandoner” accounts to bring qualified professionals back into the active network.

Quality Assurance & Alignment: Verifying that all partners continue to meet the objective qualification standards required to maintain the integrity of our recommendations.

Competency Requirement

1+ years of inbound and/or outbound sales or telesales experience, preferably remote. Strong verbal and written communication skills. Attention to detail and ability to multitask. Comfortable with CRM and remote collaboration tools (MS Office, Google Workspace, Salesforce, ZenDesk).

Key Professional Competencies

Consultative Sales: Engaging with business owners to understand their objectives and demonstrating the value of being featured as a top-tier local professional. Account Growth: Ide