Key Account Manager

Key Account ManagerPurposeThe primary focus of the Key Account Manager is to ensure that our customer strategy is executed and successfully achieved through effective leadership of direct customer sales.

They will work closely with the Sales Director and the Global Accounts Director to formulate and execute these key customer strategies.The Key Account Manager will utilize good business acumen to improve DDW key performance metrics and is expected to develop an awareness of our industry and marketplace issues and opportunities.The right person will build a strong foundation of customer-focused consultative selling skills by following our common sales process.

They will focus on sales results and meeting or exceeding customer contractual

requirements.The Key Account Manager will be a team player, supporting and collaborating with other Key Account Manager to grow our business across the region as well as at our global accounts.Principal

Responsibilities Uphold DDW’s Mission Statement, Quality Policy, Values, and Beliefs. Support our Vision through daily actions and decisions. Sales Revenue: Responsible for developing revenue and maximum profit from selling activities by winning new business and growing existing business.

Build strong relationships with target customers across their functions, both individually and in collaboration with other DDW functions, principally S&I and Marketing. Be accountable for pricing decisions and maintain agreed-upon service levels across our customer base. Address issues effectively as they arise. Follow our customer segmentation strategy when planning sales activities.

Plans should align with the basic sales objectives and policies established by the Regional Sales Director. Propose new ideas designed to improve the revenue and profitability of their account base. Self-Development: Participate in relevant, continuing self-development, education, and training designed to improve performance and promotability. Performance Evaluation