Remote
SaaS
jobscollider
About this role
Hello, I’m Fintan, Senior Director of Sales at Customer.io! We’re expanding our sales team in the UK & Ireland area and seeking motivated and successful Account Executives at the SMB level to join us! This role offers a unique opportunity to take your sales career to the next level, with potential for upward mobility.
As an Account Executive, you’ll represent Customer.io to prospective customers and drive growth within key market segments. This is a full-cycle sales role (prospect, demo, close), where you’ll be fielding both inbound and outbound demand.
About Customer.io
Over 10,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
We’re expanding our sales team and looking for motivated internal candidates to move into an Associate Account Executive role. We are looking to expand this team in the United Kingdom or Ireland Region. This role is a great entry point into full-cycle sales, with a clear path for growth as you build your track record.
As an Associate Account Executive, you’ll represent Customer.io to a portfolio of startup customers and help them grow into their next stage. This is a full-cycle sales role (prospect, demo, close), where you’ll be fielding both inbound and outbound demand.
Responsibilities:
Pipeline Development and Management: Build and manage a pipeline through self-sourced leads and SDR-supported leads to drive new customer acquisition within the startup segment.Own consistent outbound prospecting into startup accounts.
Full-Cycle Sales Execution: Lead the entire sales process from prospecting and discovery through demo and closing, focusing on new business acquisition among startup accounts. Startup Program Growth: Conduct discovery
Selling Motion
Sales Cycle
SMB / Transactional
Under 1 month, high-velocity closing
Prospecting
Hybrid
Mix of inbound leads and outbound prospecting
Buyer Persona
C-Suite
Selling to executive decision-makers
Requirements at a Glance
Typical Day — Account Executive
Estimates based on role type and selling motion — actual may vary by company.
SaaS — Interview Intel
Typical Sales Cycle
30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)
Common Buyer Objections
- "We're locked into a contract with [competitor]"
- "We built something in-house already"
- "We don't have budget until next quarter"
- "Our team won't adopt another tool"
Key Industry Metrics
Hot Topics to Reference
- • AI-native product disruption
- • PLG vs sales-led motion debate
- • Vertical SaaS consolidation
- • Usage-based pricing models
Use these insights to speak the buyer's language in interviews.
Tags
Walk me through your discovery process.
Template questionHow do you handle a prospect who goes silent mid-deal?
Template questionTell me about your largest closed deal and the sales cycle.
Template questionHow do you build business cases for stakeholders?
Template questionDescribe a deal you lost and what you learned.
Template questionAs an Account Executive with Customer.io, you'll own the entire revenue pipeline and be measured on quota attainment.
Expect to work with recurring revenue models where customer retention is as important as acquisition.
Remote positions in sales offer flexibility but require strong self-discipline and proactive communication with distributed teams.
Are you a closer?
Interested in SaaS? Build your profile to get matched with roles like this.
Explore More Sales Jobs
Similar Roles
Regional Sales Director, Enterprise Solutions - New Logo
Cvent
$81k–$134k
Strategic Account Executive - DACH
Nerdio
$200k–$240k
Strategic Account Executive - ANZ
Nerdio
$250k–$275k
Enterprise Account Executive
Slang.ai
$135k–$150k
Field Sales Representative - Sheffield
Teya
$30k–$54k
Enterprise Account Executive, Revenue Cloud
Salesforce
Browse More Jobs
Ready to land your next closing role?
Build your free closer profile to get matched with high-ticket sales opportunities, track applications, and showcase your track record.
Create a free profile to save sales jobs and track applications
