Remote
SaaS
jobscollider
About this role
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
The Account Executive is responsible for seeking and maintaining relationships with NiCE Customers, identifying new sales opportunities, and building market share in their regions within the Healthcare industry. This position is required to increase revenue streams within business, commercial, and enterprise contact centers.
This position requires candidates to reside within the East Coast.
How will you make an impact?
Responsible for achieving annual sales quota and personally negotiating Enterprise-wide agreements. Coordinate and lead all sales activities to achieve business goals. Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower’s strengths and can be implemented successfully.
Establishing new strategic relationships while maintaining existing relationships and analyzing customer’s business situations to identify constraints and new opportunities due to technological advances. Develop and maintain high-level relations with ‘C’levels. Initiate, support, develop and monitor purchasing agreements between NiCE CXone Mpower and the customer.
Have you got what it takes?
10+ years of experience selling multiple software products (portfolio sales) and services into sophisticated accounts in a hunter-type of role. Minimum of 1-2 years selling AI Software Solutions Strong understanding of AI technology & its applications Superior relationship and client management skills that effectively build trust and credibly manage/resolve customer escalations.
Collaborative approach to sales that includes working with multiple groups both internally and externally. Exceptional communication and presentation skills that build
Selling Motion
Sales Cycle
Enterprise
6–18 month cycles, complex multi-stakeholder deals
Prospecting
Outbound-Heavy
Self-sourced pipeline via cold outreach
Requirements at a Glance
Typical Day — Account Executive
Estimates based on role type and selling motion — actual may vary by company.
SaaS — Interview Intel
Typical Sales Cycle
30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)
Common Buyer Objections
- "We're locked into a contract with [competitor]"
- "We built something in-house already"
- "We don't have budget until next quarter"
- "Our team won't adopt another tool"
Key Industry Metrics
Hot Topics to Reference
- • AI-native product disruption
- • PLG vs sales-led motion debate
- • Vertical SaaS consolidation
- • Usage-based pricing models
Use these insights to speak the buyer's language in interviews.
Tags
Walk me through your discovery process.
Template questionHow do you handle a prospect who goes silent mid-deal?
Template questionTell me about your largest closed deal and the sales cycle.
Template questionHow do you build business cases for stakeholders?
Template questionDescribe a deal you lost and what you learned.
Template questionAs an Account Executive with NiCE, you'll own the entire revenue pipeline and be measured on quota attainment.
Expect to work with recurring revenue models where customer retention is as important as acquisition.
Remote positions in sales offer flexibility but require strong self-discipline and proactive communication with distributed teams.
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