Senior Business Development Manager, Omnichannel

    Flexport

    Shanghai, China
    External
    SaaS
    Hybrid
    See your match score
    Posted Today
    Job Type

    External

    Work Type

    On-site

    Vertical

    SaaS

    Source

    themuse

    About this role

    About Flexport:

    At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people.

    Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world.

    We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

    The Opportunity

    We are seeking a Senior Business Development Manager — Omnichannel to lead the sell-in of Flexport's Omnichannel capability in Greater China, paired with our China-export freight forwarding business.

    You will operate as a player-coach — carry your own quota on strategic BtC e-commerce accounts, AND lead enablement, deal coaching, and joint-selling motion across our Greater China sales team (potential extend to support APAC sales team) so every AE can confidently pitch the end-to-end Flexport solution.

    You will report to the Greater China General Manager and partner closely with the US-based Omnichannel BD organization, the GC freight sales team, Pricing, Solution Design, and Product.

    You Will Be

    Owning Omnichannel revenue in Greater China — carry quota on strategic Chinese BtC e-commerce sellers (TikTok Shop, Amazon, Shopify, Walmart, DTC brands) shipping into the US, with goals tied to net-new ACV and bundled freight-plus-fulfillment win rate.

    Coaching the GC sales team — train, shadow, and joint-call every AE on Omnichannel positioning, discovery, technical fit, and pricing; build the cross-sell playbook from forwarding into fulfillm

    Selling Motion

    Prospecting

    Channel / Partner

    Sell through partners, resellers, or alliances

    Buyer Persona

    C-Suite

    Selling to executive decision-makers

    Territory

    Greenfield

    Build territory from scratch — net-new logos

    Requirements at a Glance

    Bachelor's Degree·Required

    Typical Day — Sales Rep

    Stakeholder meetings3–5/week
    Proposals & business cases1–2/week
    Pipeline managementDaily

    Estimates based on role type and selling motion — actual may vary by company.

    SaaS — Interview Intel

    Typical Sales Cycle

    30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)

    Common Buyer Objections

    • "We're locked into a contract with [competitor]"
    • "We built something in-house already"
    • "We don't have budget until next quarter"
    • "Our team won't adopt another tool"

    Key Industry Metrics

    ARR / MRRNet Revenue Retention (NRR)CAC Payback PeriodLogo Churn vs Revenue ChurnACV (Avg Contract Value)Magic Number

    Hot Topics to Reference

    • • AI-native product disruption
    • • PLG vs sales-led motion debate
    • • Vertical SaaS consolidation
    • • Usage-based pricing models

    Use these insights to speak the buyer's language in interviews.

    Tags

    Sales
    —

    How do you coach underperforming reps?

    Template question
    —

    Describe your forecasting methodology.

    Template question
    —

    How do you structure onboarding for new hires?

    Template question
    Research Flexport's product, recent news, and key competitors
    Prepare metrics: quota attainment %, average deal size, win rate
    Practice a 2-minute product demo pitch for a mock discovery call
    Review the job description and map your experience to each requirement
    Role Insights

    Sales leadership roles require balancing individual contributor revenue with team performance management.

    Expect to work with recurring revenue models where customer retention is as important as acquisition.

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