Scaled Commercial Account Executive, Install base

    Vercel

    🇺🇸 Hybrid - San Francisco, New York City, Austin
    SaaS
    Hybrid
    See your match score
    Posted Today
    Work Type

    On-site

    Vertical

    SaaS

    Source

    greenhouse

    About this role

    About Vercel:

    Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.

    Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.

    About the Role:

    As an Account Executive on the Commercial Scaled Install Base team, you will own a broad portfolio of existing Vercel customers and be responsible for both retaining and growing their business.

    You will manage a high-volume book of accounts, balancing renewals, customer engagement, pipeline generation, and expansion opportunities. You will learn to recognize which customers need immediate attention, which signals point to growth, and where proactive outreach can create new commercial opportunities.

    This is a true closing role. You will own revenue outcomes, run sales cycles, negotiate renewals and expansions, and build pipeline within your portfolio. You will also learn how to operate at scale, using customer data, automation, AI, and repeatable workflows to focus your effort where it can have the greatest impact.

    This role is an ideal next step for an emerging seller who is ready to move into full-cycle account ownership. You may have developed your skills in an SDR or BDR role, renewals, account management, customer success, or another customer-facing position. What matters most is that you are commercially driven, eager to learn, and ready to take ownership of a number.

    If you’re based within

    Tools & Tech Stack

    Outreach

    Selling Motion

    Buyer Persona

    Individual / End-User

    Bottom-up adoption, user-level selling

    Requirements at a Glance

    Bachelor's Degree·Required
    Negotiation·Required skill
    Account Management·Required skill

    Typical Day — Account Executive

    Demos4–6/week
    Client meetings3–5/week
    Proposals2–3/week
    Pipeline review1–2×/week

    Estimates based on role type and selling motion — actual may vary by company.

    SaaS — Interview Intel

    Typical Sales Cycle

    30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)

    Common Buyer Objections

    • "We're locked into a contract with [competitor]"
    • "We built something in-house already"
    • "We don't have budget until next quarter"
    • "Our team won't adopt another tool"

    Key Industry Metrics

    ARR / MRRNet Revenue Retention (NRR)CAC Payback PeriodLogo Churn vs Revenue ChurnACV (Avg Contract Value)Magic Number

    Hot Topics to Reference

    • • AI-native product disruption
    • • PLG vs sales-led motion debate
    • • Vertical SaaS consolidation
    • • Usage-based pricing models

    Use these insights to speak the buyer's language in interviews.

    Tags

    Account Executive
    —

    Walk me through your discovery process.

    Template question
    —

    How do you handle a prospect who goes silent mid-deal?

    Template question
    —

    Tell me about your largest closed deal and the sales cycle.

    Template question
    —

    How do you build business cases for stakeholders?

    Template question
    —

    Describe a deal you lost and what you learned.

    Template question
    Research Vercel's product, recent news, and key competitors
    Prepare metrics: quota attainment %, average deal size, win rate
    Practice a 2-minute product demo pitch for a mock discovery call
    Review the job description and map your experience to each requirement
    Role Insights

    As an Account Executive with Vercel, you'll own the entire revenue pipeline and be measured on quota attainment.

    Expect to work with recurring revenue models where customer retention is as important as acquisition.

    The US market offers the highest OTE potential globally for sales professionals, with a highly competitive talent landscape.

    Are you a closer?

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