Sales Representative (Employee Referrals Only)

Join the Criminal Defense Revolution at Michael & Associates, Attorneys at Law!At Michael & Associates, we’re more than just a law firm—we’re transforming what criminal defense can be. Founded in Austin, Texas, we’ve rapidly grown into one of the largest and most sought-after criminal defense firms in the state.

Our success is driven by a powerful blend of bold legal strategy and cutting-edge technology that delivers exceptional results. And we’re only getting started.

About the RoleAs a Sales Intake Representative, you will be the first point of contact for prospective clients, providing a friendly and informed introduction to our firm. You’ll support them from their initial inquiry all the way to a formal consultation with one of our experienced attorneys.

Your professionalism, empathy, and clear communication will help establish a positive and lasting attorney-client relationship.

What You’ll Do Every Day Create Exceptional First Impressions: Represent Michael & Associates with warmth and professionalism, making potential clients feel supported from the moment they call.

Handle High-Volume Calls with Precision: Manage a large volume of inbound calls (50-100 daily), answering client questions with clarity, providing guidance, and setting up appointments with attorneys for consultations. Own the Client Journey: Partner with our internal teams to coordinate appointment setting and follow-up, ensuring a seamless, tailored client experience from start to finish.

Why Join Us?If you’re organized, empathetic, and passionate about making a difference, this role is more than just a job—it’s an opportunity to be part of something groundbreaking. You’ll gain experience in a fast-paced, high-impact environment that values innovation and client-first thinking.

Join us at Michael & Associates and help us set a new standard for what a criminal defense firm can be.Ready to bring your skills and energy to a team that’s shaping the future of criminal defense? Apply to