["Full-Time"]
Remote
SaaS
jobicy
About this role
ParcelHero is one of the UK’s biggest parcel delivery price comparison sites. With over 5 million visitors a year, and over 100 remote employees worldwide, we’re a technology-driven company that’s going places, delivering innovative solutions to ensure exceptional customer care. As a forward-thinking and dynamic business,
we offer excellent career growth opportunities. In 2025, we will be rolling out worldwide our new TMS (Transport management solution) Parcelhero Pro, which enables retailers to pay a monthly subscription to centralise all orders and ship on their own carrier accounts using our cutting-edge shipping platform.
At ParcelHero, we foster a collaborative and innovative culture where every team member's voice matters. We're a fast-paced, remote-first company that values initiative, adaptability, and a strong sense of ownership. If you're someone who thrives in a dynamic, ambitious, and forward-thinking team, you’ll fit right in with us.
We're looking for highly motivated Sales Development Executives to join our sales team. you will be responsible for placing c. 200 cold outbound calls a day, to specific UK industries and verticals, in order to generate opportunities for our Business development exec's.
As a Sales Development Representative (SDR), you will play a critical role in driving the growth of our business by identifying, engaging, and qualifying leads through cold calling and lead generation activities. You will work closely with the Sales teams to generate and nurture a pipeline of prospective clients, helping to set the stage for the sales team to close deals.
You will have an attractive bonus structure in place for hitting targets, and
we offer strong prospects for progression for over-achievers.
Responsibilities
Cold Calling: Initiate outbound calls to potential customers, introducing them to our products/services and gauging their interest.
Lead Generation: Identify and generate new leads through a variety of methods, including outbound
Selling Motion
Prospecting
Outbound-Heavy
Self-sourced pipeline via cold outreach
Requirements at a Glance
Typical Day — SDR
Estimates based on role type and selling motion — actual may vary by company.
Role Signals
Green Flags
Location flexibility
SaaS — Interview Intel
Typical Sales Cycle
30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)
Common Buyer Objections
- "We're locked into a contract with [competitor]"
- "We built something in-house already"
- "We don't have budget until next quarter"
- "Our team won't adopt another tool"
Key Industry Metrics
Hot Topics to Reference
- • AI-native product disruption
- • PLG vs sales-led motion debate
- • Vertical SaaS consolidation
- • Usage-based pricing models
Use these insights to speak the buyer's language in interviews.
Tags
How do you handle objections on cold calls?
Template questionWalk me through your typical outbound sequence.
Template questionHow do you research prospects before reaching out?
Template questionWhat metrics do you track daily?
Template questionSales Development roles are ideal stepping stones — top SDRs typically promote to AE within 12-18 months.
Expect to work with recurring revenue models where customer retention is as important as acquisition.
This remote-friendly role based in PH provides geographic flexibility while maintaining access to a SaaS market.
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