Hybrid
Remote
SaaS
himalayas
About this role
💡 Location: This is a remote US-based role. Candidates must be authorized to work in the US.About the Revenue TeamAt Casebook, our Revenue team is dedicated to connecting human services organizations with technology that helps them do their best work.
This team of curious, driven professionals builds relationships with agencies, nonprofits, and community organizations, listens closely to their needs, and shows how the Casebook Platform can help them improve outcomes.
Through thoughtful outreach, collaboration across teams, and a commitment to exceptional prospect experiences, they fuel Casebook's growth and our mission to accelerate the end of poverty.Your ImpactAs a Sales Development Representative (SDR), you'll be the first face of Casebook for prospective customers and play a key role in advancing our mission to build technology that accelerates the end of poverty.
You'll identify and engage organizations that fit our ideal customer profile, start meaningful conversations, and set up demonstrations with our Software Account Executive team.Reporting to the Head of Sales, you'll collaborate with Marketing, Pre-Sales, Product, and Customer Success to maximize lead generation and conversion, and you'll help build the pipeline that drives company revenue goals.You'll embody Casebook's values of Impact, Customer Commitment, Teamwork, Innovation, and Accountability, delivering a world-class experience to every prospect from the very first touchpoint.
What You’ll Do (
Responsibilities)We are looking for a coachable, organized, and customer-focused sales development professional who is energized by building new relationships and passionate about the human services space. In this role, you will: Provide a world-class experience for Casebook's prospective customers. Identify and make outreach to organizations that meet Casebook's ideal customer profile.
Design and execute a prospecting plan that supports the Software Account Executive team and company revenue goals. Follow u
Tools & Tech Stack
Commission Structure
Base Salary
Not disclosed — ask in interview
Commission
Structure not specified
OTE
$55k (range: $45k–$55k)
Ramp Period
Not mentioned — clarify timeline
Selling Motion
Prospecting
Outbound-Heavy
Self-sourced pipeline via cold outreach
Buyer Persona
C-Suite
Selling to executive decision-makers
Requirements at a Glance
Typical Day — SDR
Estimates based on role type and selling motion — actual may vary by company.
Role Signals
Green Flags
Location flexibility
SaaS — Interview Intel
Typical Sales Cycle
30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)
Common Buyer Objections
- "We're locked into a contract with [competitor]"
- "We built something in-house already"
- "We don't have budget until next quarter"
- "Our team won't adopt another tool"
Key Industry Metrics
Hot Topics to Reference
- • AI-native product disruption
- • PLG vs sales-led motion debate
- • Vertical SaaS consolidation
- • Usage-based pricing models
Use these insights to speak the buyer's language in interviews.
Tags
How do you handle objections on cold calls?
Template questionWalk me through your typical outbound sequence.
Template questionHow do you research prospects before reaching out?
Template questionWhat metrics do you track daily?
Template questionThis SDR/BDR role focuses on top-of-funnel pipeline generation through outbound prospecting.
SaaS sales roles typically involve consultative selling with longer deal cycles.
This remote-friendly role provides geographic flexibility while maintaining access to a SaaS market.
The compensation range of $45k–$55k OTE suggests a standard package for this market segment.
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