On-site
SaaS
greenhouse
About this role
Applications for this position will be accepted on an ongoing basis.
About The Opportunity
Building on the growth our US-based sales team has already achieved, we’re expanding our Account Executive team across North America in the Mid-Market space ($100M-$1B annual revenue).
As a Mid-Market Account Executive in this critical market, you will be the point of contact for both customers and prospects. Your role is to identify and develop new sales opportunities and grow existing accounts while ensuring customers meet their business objectives with Contentful
As an MM AE, you’ll drive Contentful’s growth by leading the end-to-end sales process from prospecting to close. You’ll drive new revenue opportunities, expansion within your customer base, and a value-based sales process by speaking the language of Professional developers, marketers, and business leaders. Working in partnership with our Customer Success team, you’ll work to nurture and grow a defined customer base within North America.
What To Expect?
- Position, negotiate, and close new logo and expansion business ($50-$500K ACV) in the North American territory
- Meet quarterly and annual sales goals by developing an account strategy, and pipeline, managing internal and client processes, maintaining sales reports, developing market and competitor knowledge, delivering presentations to customers, and creating sales proposals
- Prospect and develop new business opportunities with existing customers and prospective customers. As part of our Value-based Sales motion, it is critical for you to be successful conducting deep Account and Industry research, identifying key players, and qualifying net new targets, to drive new business opportunities, while growing value-added relationships w
Selling Motion
Sales Cycle
Mid-Market
1–6 month cycles, moderate deal complexity
Prospecting
Channel / Partner
Sell through partners, resellers, or alliances
Deal Size
$500K
Typical contract value
Buyer Persona
C-Suite
Selling to executive decision-makers
Territory
Greenfield
Build territory from scratch — net-new logos
Requirements at a Glance
Typical Day — Account Executive
Estimates based on role type and selling motion — actual may vary by company.
Role Signals
Green Flags
Inherit existing accounts
SaaS — Interview Intel
Typical Sales Cycle
30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)
Common Buyer Objections
- "We're locked into a contract with [competitor]"
- "We built something in-house already"
- "We don't have budget until next quarter"
- "Our team won't adopt another tool"
Key Industry Metrics
Hot Topics to Reference
- • AI-native product disruption
- • PLG vs sales-led motion debate
- • Vertical SaaS consolidation
- • Usage-based pricing models
Use these insights to speak the buyer's language in interviews.
Tags
Walk me through your discovery process.
Template questionHow do you handle a prospect who goes silent mid-deal?
Template questionTell me about your largest closed deal and the sales cycle.
Template questionHow do you build business cases for stakeholders?
Template questionDescribe a deal you lost and what you learned.
Template questionAs an Account Executive with Contentful, you'll own the entire revenue pipeline and be measured on quota attainment.
Expect to work with recurring revenue models where customer retention is as important as acquisition.
The US market offers the highest OTE potential globally for sales professionals, with a highly competitive talent landscape.
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