Member Sales Manager

The Role We Need

PadSplit is looking for a Member Sales Manager to build and lead the sales engine that turns prospective renters into PadSplit members. As we grow, we need someone who can increase bookings, improve conversion, and manage the cost of acquiring each member while ensuring our member growth keeps pace with our host growth.

This person will own the process, performance, and people responsible for delivering those results. The Person We Are Looking For We're looking for a proven sales leader who knows how to build, manage, and scale a high-volume inside sales team.

You're equally comfortable developing a repeatable sales process, managing performance through data, and rolling up your sleeves to coach agents and work alongside the team. You're an owner who sets clear expectations, holds people accountable, and isn't afraid to make changes when the results aren't there. Here's

What You'll Be Doing Day-to-Day

Sales Playbook: Build and continuously improve the member acquisition process, including call scripts, objection handling, follow-up cadences, and lead routing from first contact through move-in. Speed to Lead: Establish response-time expectations and lead coverage strategies that ensure prospective members receive timely outreach across the hours and time zones we serve.

Team Performance: Establish daily and weekly activity and booking targets, maintain a transparent performance scoreboard, and hold agents accountable for delivering results. Sales Coaching: Review call recordings, provide actionable feedback, coach agents on specific behaviors, and step in to demonstrate effective selling when needed.

Conversion Optimization: Analyze lead quality, connection rates, conversion rates, and cost per booking to identify opportunities and continuously improve sales performance. Data & Reporting: Establish reliable reporting and attribution across lead sources, agent performance, and bookings while identifying opportunities to automate manual processes.