Manager, Inside Sales

Internal Job Title: Manager, Inside SalesReports to: VP, SalesFLSA Status: Exempt, Full TimeLocation: US RemoteExternal Job Title: Manager, Inside SalesPosition SummaryThe Manager, Inside Sales leads and develops a team of Inside Sales Representatives responsible for new-customer acquisition and early-stage revenue growth.

This leader owns team performance against pipeline, bookings, and conversion targets; builds a disciplined, data-driven sales operating rhythm; and coaches representatives to qualify effectively, sell consultatively, and hand off cleanly to Account Executives.

The Manager partners closely with Sales leadership, Marketing, Customer Success, and Sales Operations to continuously improve the inside-sales motion and deliver predictable, scalable growth.

Key

ResponsibilitiesLead, coach, and develop a team of Inside Sales Representatives, setting clear goals, expectations, and performance standards aligned to company objectives.Own the team's quota, pipeline, and conversion targets; build and execute plans to meet or exceed monthly, quarterly, and annual goals.Run a consistent operating rhythm, including 1:1s, pipeline reviews, call coaching, and team meetings, to keep activity and results on track.Monitor and analyze activity, pipeline, conversion, and productivity metrics; identify trends and gaps and take action to improve results.Provide accurate forecasts and regular performance reporting to Sales leadership.Coach on prospecting, discovery, objection handling, demonstrations, and negotiation; review calls and provide ongoing, actionable feedback.Develop, test, and refine call scripts, messaging, outreach cadences, and qualification criteria based on results and customer feedback.Establish lead assignment, territory, and handoff processes with Marketing and the Account Executive team to ensure timely, high-quality follow-up.Partner with Sales Operations to enforce CRM discipline and data accuracy and to optimize sales-engagement tools and reporting.Re