Inside Sales Representative

Inside Sales – LATAM

Work Arrangement: 4 days in office / 1 day hybrid

Travel

Requirements: Up to 20% travel across Latin America

Position Summary

The Inside Sales will serve as the regional extension of the HQ Partner Success team for Latin America.

The role will proactively engage dealers and prospective partners, serve as a consistent and professional point of external communication between HQ, Sales, and the regional dealer network, expand partner coverage, identify commercial opportunities, drive product adoption, and provide actionable dealer insights to HQ and the regional Sales organization.

Using dealer data, purchase history, product adoption and engagement information, this role will identify priority partners, conduct targeted outreach, understand business needs and barriers, qualify opportunities, and connect dealers with the appropriate Sales, Marketing, Support, Operations or HQ teams.

This is a commercially focused partner engagement role but does not replace the

responsibilities of Sales/BDMs. Sales remains responsible for pricing, negotiations, pipeline ownership, contracts and closing.

Key Responsibilities

Proactively engage existing, inactive and prospective dealers across Latin America. Segment and prioritize dealers based on activity, purchase history, product adoption and opportunity. Identify reactivation, expansion, cross-sell and new product adoption opportunities. Conduct targeted outbound campaigns and dealer follow-up.

Follow up on previous purchases, inventory and potential reorder opportunities. Identify barriers to adoption such as pricing, inventory, training, awareness or demand. Qualify commercial opportunities and route them to the appropriate Sales/BDM. Promote new products, services, features, training and partner initiatives. Coordinate with Marketing to activate relevant campaigns and content.

Provide administrative and reporting support, preparing sales, pipeline and dealer activity reports Maintain accurate dealer a