On-site
SaaS
arbeitnow
About this role
A little
about usincident.io is the AI software reliability platform trusted by engineering teams at Netflix, Etsy, and 2,000+ companies who can't afford downtime.The stakes are real, the talent is insane, and somehow it's a genuinely lovely place to work.
We all pull our weight, go the extra mile, and put in the bit of magic most companies don't have time for, all while having fun and never taking ourselves too seriously.We've raised $96 million from Index Ventures, Insight Partners, and Point Nine, and we're growing fast.
There's never been a better time to join.The role in one lineBeing a BDR at incident.io means learning to sell from some of the best in the business, while representing a product and account team that make every conversation an easy one to be proud of.What that looks like day to dayCold calling is the heart of this role, and most of our meetings get booked over the phone - not because it's easy, but because it's still the fastest way to build real trust with a prospect.
We don't copy-paste templates, and we don't spam: every call and every piece of outreach is backed by careful research and planning alongside the AEs you partner with, so the person on the other end knows you're not a random dial.We're founded by engineers, and that shows up in how BDRs work too, everyone gets unlimited Claude tokens, and our head of business development is a former RevOps leader himself, so there's a real emphasis on testing, measuring, and optimizing your own workflow like an engineer would, not just running the same script on repeat.BDRs are the bench for our wider GTM team, and your progress here matters beyond just you, it's how we keep the whole GTM engine strong.
The path to AE is real, and for those who put in the work, that next step can come faster than you'd expect elsewhere - with the strength of the peer group you're learning from making all the difference.
Who you areYou've got a strong why. Whatever got you here - sport, a career switch, a BDR track
Tools & Tech Stack
Selling Motion
Prospecting
Channel / Partner
Sell through partners, resellers, or alliances
Buyer Persona
Director-Level
Mid-senior decision-makers
Requirements at a Glance
Typical Day — BDR
Estimates based on role type and selling motion — actual may vary by company.
SaaS — Interview Intel
Typical Sales Cycle
30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)
Common Buyer Objections
- "We're locked into a contract with [competitor]"
- "We built something in-house already"
- "We don't have budget until next quarter"
- "Our team won't adopt another tool"
Key Industry Metrics
Hot Topics to Reference
- • AI-native product disruption
- • PLG vs sales-led motion debate
- • Vertical SaaS consolidation
- • Usage-based pricing models
Use these insights to speak the buyer's language in interviews.
Tags
How do you qualify inbound leads?
Template questionDescribe your approach to multi-threading into an account.
Template questionHow do you prioritize your pipeline?
Template questionExpect high-volume outreach activity with success measured by meetings booked and pipeline generated.
Top SaaS reps often earn significant upside through accelerators once quota is exceeded.
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