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    Business Development Manager - Strategic Cuisine (Mandarin)

    Toast

    🇺🇸 USA
    Remote
    ["Full-Time"]
    SaaS
    Base + Commission
    See your match score
    Posted Today
    Job Type

    ["Full-Time"]

    Work Type

    Remote

    Vertical

    SaaS

    Source

    jobicy

    About this role

    *Bilingual Mandarin-speaking position. This is a remote opportunity. Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

    As a Strategic Cuisines Business Development Manager, you will hire, build, and coach a multilingual team of Business Development Representatives who are transforming the way restaurants operate. You will report into the Senior Manager, Strategic Cuisines. This is a top-of-funnel leadership role — your team creates the qualified pipeline that Strategic Cuisines Account Executives close.

    Mandarin is the team’s primary market and the language we’re asking you to speak, but your reps also work in Korean and Thai, with Vietnamese and additional languages ahead.

    You’ll work closely with your team on how to understand restaurants’ unique needs and position Toast’s platform accordingly, and you’ll partner with the Senior Manager on helping Toast size and scope the opportunity as we accelerate our go-to-market motion in these markets. A day in the life (

    Responsibilities)

    Directly manage [6-10] Business Development Representatives and own the productivity of these reps and their pipelines Coach reps to conduct efficient discovery and qualification, and to craft a solution that best meets the prospect’s needs — in Mandarin, directly, for the Mandarin-speaking segment of your team Build the systems, peer review structures, and outcome-based feedback loops that let you develop every rep on the team, including those selling in languages you don’t speak Run consistent operating rhythms — 1:1s, call reviews, and pipeline inspection — with disciplined forecast accuracy Partner with Strategic Cuisines Account Executives on clean handoffs and pipeline that converts Support the Senior Manager by gathering front-line feedback and helping determine where we should invest resources across these strategic cuisine markets Find opportuni

    Selling Motion

    Prospecting

    Channel / Partner

    Sell through partners, resellers, or alliances

    Buyer Persona

    C-Suite

    Selling to executive decision-makers

    Requirements at a Glance

    Bachelor's Degree·Required
    Prospecting·Required skill

    Typical Day — Sales Rep

    Stakeholder meetings3–5/week
    Proposals & business cases1–2/week
    Pipeline managementDaily

    Estimates based on role type and selling motion — actual may vary by company.

    Role Signals

    Green Flags

    ✓
    Remote Friendly

    Location flexibility

    SaaS — Interview Intel

    Typical Sales Cycle

    30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)

    Common Buyer Objections

    • "We're locked into a contract with [competitor]"
    • "We built something in-house already"
    • "We don't have budget until next quarter"
    • "Our team won't adopt another tool"

    Key Industry Metrics

    ARR / MRRNet Revenue Retention (NRR)CAC Payback PeriodLogo Churn vs Revenue ChurnACV (Avg Contract Value)Magic Number

    Hot Topics to Reference

    • • AI-native product disruption
    • • PLG vs sales-led motion debate
    • • Vertical SaaS consolidation
    • • Usage-based pricing models

    Use these insights to speak the buyer's language in interviews.

    Tags

    sales
    —

    How do you coach underperforming reps?

    Template question
    —

    Describe your forecasting methodology.

    Template question
    —

    How do you structure onboarding for new hires?

    Template question
    Research Toast's product, recent news, and key competitors
    Prepare metrics: quota attainment %, average deal size, win rate
    Practice a 2-minute product demo pitch for a mock discovery call
    Research typical OTE splits for this role level and negotiate accordingly
    Prepare to discuss your home office setup and self-management discipline
    Review the job description and map your experience to each requirement
    Role Insights

    This leadership position involves both strategic planning and hands-on coaching of the sales team.

    SaaS sales roles typically involve consultative selling with longer deal cycles.

    This remote-friendly role provides geographic flexibility while maintaining access to a SaaS market.

    Are you a closer?

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