["Full-Time"]
Remote
SaaS
jobicy
About this role
This is a fully remote bilingual Mandarin inside sales opportunity based out of a personal home office. Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
As a Strategic Cuisines Account Executive, you will help grow Toast’s presence within Mandarin cuisine restaurants. Using a consultative sales approach, you will convert inbound demand, generate new opportunities through referrals, and build trusted relationships with restaurateurs.
By delivering a high-quality, language-inclusive experience, you will identify each restaurant’s needs and recommend how Toast’s end-to-end platform helps their business run better.
Your role will focus on driving new customer growth through calls, demos, and closing contracts in the customer’s preferred language. A day in the life (
Responsibilities)
Following up on marketing qualified leads in the market you support Conducting discovery calls & product demonstrations in your customer’s preferred language Creating and reviewing quotes and contracts in your customer’s preferred language Ensure our onboarding team and customer are set up for success post sale Understand the competitive landscape in your market (strengths, weaknesses,
benefits) to best position Toast.
Your Mandarin skills will be used on the job to communicate with Mandarin-speaking customers and prospective customers, while your English language skills will be used primarily for communicating with other employees at Toast.
As with most internal business at Toast, the job application and interview process for this role will be conducted primarily in English.Toast will not sponsor applicants for work visas for this role
What you'll need to thrive (
Requirements) Fluency in both oral and written English and Mandarin is required for this role
1+ years of experience in a sourcing or closing sales role, restaurant operations, or a relat
Selling Motion
Prospecting
Hybrid
Mix of inbound leads and outbound prospecting
Requirements at a Glance
Typical Day — Account Executive
Estimates based on role type and selling motion — actual may vary by company.
Role Signals
Green Flags
Location flexibility
SaaS — Interview Intel
Typical Sales Cycle
30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)
Common Buyer Objections
- "We're locked into a contract with [competitor]"
- "We built something in-house already"
- "We don't have budget until next quarter"
- "Our team won't adopt another tool"
Key Industry Metrics
Hot Topics to Reference
- • AI-native product disruption
- • PLG vs sales-led motion debate
- • Vertical SaaS consolidation
- • Usage-based pricing models
Use these insights to speak the buyer's language in interviews.
Tags
Walk me through your discovery process.
Template questionHow do you handle a prospect who goes silent mid-deal?
Template questionTell me about your largest closed deal and the sales cycle.
Template questionHow do you build business cases for stakeholders?
Template questionDescribe a deal you lost and what you learned.
Template questionAs an Account Executive with Toast, you'll own the entire revenue pipeline and be measured on quota attainment.
Expect to work with recurring revenue models where customer retention is as important as acquisition.
This remote-friendly role provides geographic flexibility while maintaining access to a SaaS market.
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