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    Strategic Account Executive

    Miro

    Tokyo
    FullTime
    SaaS
    Hybrid
    See your match score
    Posted Jun 26, 2026
    Job Type

    FullTime

    Work Type

    On-site

    Vertical

    SaaS

    Source

    ashby

    About this role

    About the TeamThe Strategic Accounts team’s mission is to make Miro the nerve center for innovation inside the world’s largest companies.

    We partner with Fortune 500 and Global 2000 enterprises to help them accelerate product development, improve cross-functional alignment, and transform how teams move from strategy to execution.This team sits at the center of Miro’s evolution from a collaboration product to an AI-powered innovation workspace.

    Our Strategic AEs operate as account CEOs, leading cross-functional account teams across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, and executive leadership.

    About the RoleWinning in Strategic Accounts is not about managing a territory or closing isolated deals.

    It is about building multi-year account strategies, identifying the customer’s most important business initiatives, and expanding Miro into mission-critical workflows across Product, Engineering, Design, IT, Operations, and transformation teams.As a Strategic AE, you will own a focused portfolio of Miro’s largest enterprise customers.

    You will be expected to understand each account’s industry context, operating model, executive priorities, political landscape, renewal dynamics, and expansion potential.

    You will create pipeline through disciplined account-based execution, build executive alignment around measurable outcomes, and orchestrate Miro’s internal resources to turn strategic opportunities into durable enterprise partnerships.

    What You’ll Do→Own a portfolio of named strategic accountsDevelop and execute deep account strategies across 3–10 global enterprise customers.

    Identify priority business initiatives, critical workflows, executive buyers, Champions, renewal moments, competitive risks, and multi-product expansion opportunities.→Drive workflow-led expansionPosition Miro around high-value enterprise workflows such as product strategy, roadmapping, customer discovery, prototyping, planning, agile e

    Selling Motion

    Sales Cycle

    Enterprise

    6–18 month cycles, complex multi-stakeholder deals

    Prospecting

    Channel / Partner

    Sell through partners, resellers, or alliances

    Buyer Persona

    C-Suite

    Selling to executive decision-makers

    Territory

    Named Accounts

    Pre-assigned list of target companies

    Requirements at a Glance

    Bachelor's Degree·Required

    Typical Day — Account Executive

    Stakeholder meetings3–5/week
    Executive presentations2–3/week
    Business cases & RFPs1–2/week
    Forecast & pipeline2×/week
    Champion coachingDaily

    Estimates based on role type and selling motion — actual may vary by company.

    SaaS — Interview Intel

    Typical Sales Cycle

    30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)

    Common Buyer Objections

    • "We're locked into a contract with [competitor]"
    • "We built something in-house already"
    • "We don't have budget until next quarter"
    • "Our team won't adopt another tool"

    Key Industry Metrics

    ARR / MRRNet Revenue Retention (NRR)CAC Payback PeriodLogo Churn vs Revenue ChurnACV (Avg Contract Value)Magic Number

    Hot Topics to Reference

    • • AI-native product disruption
    • • PLG vs sales-led motion debate
    • • Vertical SaaS consolidation
    • • Usage-based pricing models

    Use these insights to speak the buyer's language in interviews.

    Tags

    Sales
    Core Sales
    —

    Walk me through your discovery process.

    Template question
    —

    How do you handle a prospect who goes silent mid-deal?

    Template question
    —

    Tell me about your largest closed deal and the sales cycle.

    Template question
    —

    How do you build business cases for stakeholders?

    Template question
    —

    Describe a deal you lost and what you learned.

    Template question
    Research Miro's product, recent news, and key competitors
    Prepare metrics: quota attainment %, average deal size, win rate
    Practice a 2-minute product demo pitch for a mock discovery call
    Review the job description and map your experience to each requirement
    Role Insights

    As an Account Executive with Miro, you'll own the entire revenue pipeline and be measured on quota attainment.

    Expect to work with recurring revenue models where customer retention is as important as acquisition.

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