External
On-site
SaaS
themuse
🇧🇷 Portuguese
About this role
About the RoleWe're looking for a leader with proven sales and people management experience, with a highly motivated, self-starter, and engaging personality, who is passionate about coaching and building a high-performing sales team.The Associate SMB Sales Manager will report to the Head of SMB Salesand will be a hands-on leader focused on acquiring new customers at scale through coaching and operational excellence, being responsible for the team's activities, forecast accuracy and results - from cold outreach to launch deals.The ideal candidate is highly data-driven, thrives in fast-paced environments, and enjoys developing people while continuously improving sales execution, processes, and business outcomes.Basic
Qualifications5+ years of B2B sales experience, ideally in SaaS and/or leading sales teams.Proven success in expanding the customer base and consistently exceeding revenue targets and company goals.Strong analytical and coaching skills, leveraging data-driven insights to guide the sales process and develop Account Executives.Excellent communication and interpersonal skills, with the ability to identify and provide comprehensive solutions for varying customer needs, while effectively influencing cross-functional stakeholders.Proven performance management skills, with experience in weekly performance reviews, pipeline inspection, forecast management, and taking fast corrective actions.Experience using CRM data and sales metrics to drive business decisions and improve team performance.Preferred
QualificationsHave a competitive edge and thrive in a fast-paced team environment.Ability to problem-solve, show resilience and positivity, and adapt and grow in a fast-paced environment.Extremely proactive and upbeat, with strong organizational and planning skills.Experience leading high-volume acquisition sales teams.Ability to balance strategic thinking with hands-on execution.Passion for developing talent and building a culture of accountability, ownership, and co
Tools & Tech Stack
Selling Motion
Sales Cycle
SMB / Transactional
Under 1 month, high-velocity closing
Buyer Persona
C-Suite
Selling to executive decision-makers
Requirements at a Glance
Typical Day — Sales Manager
Estimates based on role type and selling motion — actual may vary by company.
SaaS — Interview Intel
Typical Sales Cycle
30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)
Common Buyer Objections
- "We're locked into a contract with [competitor]"
- "We built something in-house already"
- "We don't have budget until next quarter"
- "Our team won't adopt another tool"
Key Industry Metrics
Hot Topics to Reference
- • AI-native product disruption
- • PLG vs sales-led motion debate
- • Vertical SaaS consolidation
- • Usage-based pricing models
Use these insights to speak the buyer's language in interviews.
Tags
How do you coach underperforming reps?
Template questionDescribe your forecasting methodology.
Template questionHow do you structure onboarding for new hires?
Template questionSales leadership roles require balancing individual contributor revenue with team performance management.
SaaS sales roles typically involve consultative selling with longer deal cycles.
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