Services Pre-Sales Consultant

Position Overview

MetroSys is seeking an experienced Services Pre-Sales Consultant to help translate customer technology needs into well-defined, commercially sound service engagements.

This role sits at the intersection of sales, technical consulting, service delivery, and business operations. The consultant will work directly with customers and MetroSys account teams to understand

requirements, shape potential solutions, determine the appropriate delivery model, and develop the documentation and pricing necessary to move an opportunity into execution.

The ideal candidate understands how IT services are sold and delivered and is comfortable moving between customer conversations, technical teams, pricing discussions, Statements of Work (SOWs), and partner coordination. This position requires someone who can bring structure to loosely defined

requirements and turn them into engagements that customers understand and delivery teams can successfully execute.

Key Responsibilities

Partner with MetroSys sales teams during the services sales cycle to understand customer objectives, technical

requirements, timelines, constraints, and expected outcomes.

Facilitate discovery conversations with customers and internal technical resources to develop a clear understanding of project

requirements and potential areas of risk.

Translate discovery findings into defined service scopes, assumptions, deliverables,

responsibilities, timelines, and acceptance criteria.

Create and refine Statements of Work, service proposals, estimates, and supporting customer documentation for professional and managed services opportunities.

Develop service pricing and resource models while considering labor

requirements, partner costs, project complexity, delivery risk, and target margins.

Determine the appropriate delivery approach using MetroSys consultants, subcontractors, strategic partners, or a combination of resources.

Coordinate technical validation with architects, engineers, and subj