Service Sales Manager

Socomec Group (Socomec) is a global leader in electrical equipment engineering and manufacturing, specializing in low-voltage energy performance.Socomec North America (NAM) oversees all Socomec operations across North America.

About the RoleThe Service Sales Manager, Service Solutions is responsible for growing recurring and project-based service revenue by converting installed-base opportunities into commercially sound, operationally executable customer commitments.

This role owns the commercial lifecycle for established service offerings and leads customer-facing commercial development of non-standard commissioning, retrofit, and corrective-service opportunities.Safety & Operational PhilosophySafety, procedural discipline, and operational integrity govern every customer commitment. This role gathers

requirements, engages appropriate technical and operational reviewers, and converts approved technical direction into complete customer offers. The position does not independently determine technical feasibility or commit the organization beyond approved scope, pricing, and execution capability.

Key

Responsibilities & AccountabilitiesRevenue Growth Grow established service revenue through maintenance agreements, renewals, parts sales, corrective work, and approved service offerings.

KPIs: Revenue growth, conversion rates, renewal rates. Installed Base Management Manage the commercial lifecycle of the installed base from post-commissioning conversion through contract renewal.

KPIs: Service conversion, customer retention. Opportunity Development Lead commercial development of non-standard opportunities by gathering

requirements, identifying risks, and engaging appropriate reviewers.

KPIs: Qualified pipeline, win rate. Cross-Functional Coordination

Coordinate technical and operational reviews with:

Regional Managers for commissioning coverage and exceptions. Offer Engineering for retrofit feasibility assessments.

KPIs: Review cycle time, order quality. Propos