Remote
SaaS
arbeitnow
🇩🇪 German
About this role
About ParloaParloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges.
It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
About the role:As Senior Partnerships Manager, Eastern Europe, you will build and scale the partner ecosystem that establishes Parloa as the leading agentic AI solution across Eastern European markets.
Working closely with EMEA leadership, you will shape the regional strategy and carry out the moves that secure Parloa's presence in these key expansion markets.This is your opportunity to build a regional footprint from the ground up and own the partner engine behind Parloa's entry into Eastern Europe.Areas of ownership:Partner Recruitment and Growth: Identify, sign, and grow leading service partners across Eastern Europe, using your existing network to speed up market entry.Joint Business Planning: Build shared business plans with partners that align goals and strategy, and turn them into co-selling, referral, and implementation wins.Partner Go-to-Market: Lead joint marketing and sales efforts with partners to bring Parloa's AI solutions to market with confidence.Partner Performance: Run regular check-ins and quarterly business reviews to track progress against goals and speed up partner-driven growth.Cross-Functional Alignment: Work with sales, marketing, and product teams so partner priorities, messaging, and goals stay aligned.
Who you are:8+ years of experience in partner management, channel sales, or strategic alliances within SaaS, contact center, or AI companies.A proven track record of entering new markets
Selling Motion
Sales Cycle
Enterprise
6–18 month cycles, complex multi-stakeholder deals
Prospecting
Channel / Partner
Sell through partners, resellers, or alliances
Buyer Persona
C-Suite
Selling to executive decision-makers
Territory
Geographic
Region-based territory assignment
Requirements at a Glance
Typical Day — Sales Manager
Estimates based on role type and selling motion — actual may vary by company.
Role Signals
Green Flags
Ownership stake offered
SaaS — Interview Intel
Typical Sales Cycle
30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)
Common Buyer Objections
- "We're locked into a contract with [competitor]"
- "We built something in-house already"
- "We don't have budget until next quarter"
- "Our team won't adopt another tool"
Key Industry Metrics
Hot Topics to Reference
- • AI-native product disruption
- • PLG vs sales-led motion debate
- • Vertical SaaS consolidation
- • Usage-based pricing models
Use these insights to speak the buyer's language in interviews.
Tags
How do you coach underperforming reps?
Template questionDescribe your forecasting methodology.
Template questionHow do you structure onboarding for new hires?
Template questionSales leadership roles require balancing individual contributor revenue with team performance management.
SaaS sales roles typically involve consultative selling with longer deal cycles.
This remote-friendly role based in DE provides geographic flexibility while maintaining access to a SaaS market.
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