Senior Key Account Manager

    The Global Talent Co.

    🇩🇪 Germany
    E-Commerce
    Hybrid
    See your match score
    Posted Today
    Work Type

    On-site

    Vertical

    E-Commerce

    Source

    arbeitnow

    Language

    🇩🇪 German

    About this role

    Senior Key Account ManagerFull-time (40 hours per week), Hybrid (Berlin, Germany)

    About UsAt The Global Talent Co., we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25,000+ like-minded marketing professionals.

    About the CompanyYou’ll be joining a Berlin-headquartered, founder-led company that has spent over a decade becoming one of Europe’s leading partners for premium custom signage, trusted by well-known brands in retail, luxury, automotive, hospitality and tech. Through people, process and technology, the team is on a mission to become the first truly scalable company in the signage industry.

    The next step is a dedicated new business function that wins Europe’s strongest brands. The RoleAs Senior Key Account Manager, you will win top-tier enterprise clients and build long-term partnerships with leading European brands.

    This role is both hunter and strategic advisor: you open the doors, shape complex, high-value signage deals and become a trusted partner to senior decision-makers.You’ll work closely with the founders and an experienced team of signage experts who handle all project delivery once a client signs.

    This role is ideal for a commercially sharp hunter who thrives at C-suite level and wants real ownership of their pipeline and relationships.

    Key

    ResponsibilitiesWin large enterprise clients, from identifying the right targets to closing complex, high-value signage projects and partnershipsBuild and maintain relationships with decision-makers at eye levelAct as the strategic link between clients and internal signage experts, writing sharp briefs and setting expectations from day oneDevelop market opportunities and identify upsell and expansion potential based on each client’s strategyNegotiate pricing, contract structures and procurement processes that protect marginOwn the trade fair presence: choose the right events, sh

    Selling Motion

    Sales Cycle

    Enterprise

    6–18 month cycles, complex multi-stakeholder deals

    Prospecting

    Channel / Partner

    Sell through partners, resellers, or alliances

    Buyer Persona

    C-Suite

    Selling to executive decision-makers

    Requirements at a Glance

    Bachelor's Degree·Required
    C-Suite Selling·Required skill

    Typical Day — Account Manager

    Executive business reviews1–2/month per account
    Strategic planning2–3/week
    Renewal proposals2–3/month

    Estimates based on role type and selling motion — actual may vary by company.

    E-Commerce — Interview Intel

    Typical Sales Cycle

    14–60 days (SMB merchants) · 2–6 months (enterprise retail)

    Common Buyer Objections

    • "Platform migration is too risky mid-season"
    • "Our current solution is "good enough""
    • "Need to see ROI within first quarter"
    • "Integration with our fulfillment stack"

    Key Industry Metrics

    GMV (Gross Merchandise Value)Conversion RateAOV (Average Order Value)CAC:LTV RatioReturn RateCart Abandonment Rate

    Hot Topics to Reference

    • • Social commerce and TikTok Shop
    • • AI-powered personalization
    • • Headless commerce architecture
    • • Same-day delivery expectations

    Use these insights to speak the buyer's language in interviews.

    Tags

    Business Development & More
    —

    How do you coach underperforming reps?

    Template question
    —

    Describe your forecasting methodology.

    Template question
    —

    How do you structure onboarding for new hires?

    Template question
    Research The Global Talent Co.'s product, recent news, and key competitors
    Prepare 2-3 specific deal stories with quantifiable outcomes
    Review the job description and map your experience to each requirement
    Role Insights

    This leadership position involves both strategic planning and hands-on coaching of the sales team.

    E-commerce sales roles often blend B2B partnerships with platform-driven metrics.

    The German market values structured sales processes and typically offers strong base salaries alongside performance incentives.

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