Emma – The Sleep Company logo

    Senior Business Development Manager - Austria

    Emma – The Sleep Company

    Remote
    Remote
    E-Commerce
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    Posted Today
    Work Type

    Remote

    Vertical

    E-Commerce

    Source

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    About this role

    Ready to lead, disrupt and reinvent the sleep industry?

    We are Emma – The Sleep Company. Founded in 2015, we have grown into the world’s largest direct-to-consumer (D2C) sleep brand, with a presence in over 20 markets and more than 35 Emma stores across Europe.

    Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide.

    It’s our people who bring this mission to life. At Emma, you’ll join a driven, international team that values ownership, collaboration, and continuous knowledge sharing. With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together.

    Ready to awaken your best with us?

    About The Role

    This is an exciting opportunity to join Emma and our  E-commerce  team. As a E-commerce Category Manager for Austria, you will own the Sales performance of your market from end to end. You’ll define the strategy, drive growth, and shape the customer experience.

    You will be a key player in our E-Commerce Europe team, contributing to cross-country and cross-functional initiatives, with regular exposure to senior leadership.

    You’ll report to Austria’s Country Manager and work closely with teams across Emma, ranging from Global Marketing, Business Excellence, Category Management to Operations and our other Ecommerce country teams.

    What You’ll Do:

    Own the P&L of all 3 Product Categories in Austria with a focus on profitable growth and margin expansion. Define and execute the category strategy for our categories (Mattresses, Beds, and Accessories)—adapting the global assortment to the Austrian market and uncovering new segment opportunities.

    Drive Pricing Excellence: Own the local pricing strategy across channels and products to maximize revenue and margin. Lead Go-To-Market Initiatives for new product

    Selling Motion

    Prospecting

    Channel / Partner

    Sell through partners, resellers, or alliances

    Buyer Persona

    C-Suite

    Selling to executive decision-makers

    Requirements at a Glance

    Bachelor's Degree·Required

    Typical Day — Sales Rep

    Sales calls20–40/day
    Client meetings3–5/week
    Pipeline managementDaily

    Estimates based on role type and selling motion — actual may vary by company.

    E-Commerce — Interview Intel

    Typical Sales Cycle

    14–60 days (SMB merchants) · 2–6 months (enterprise retail)

    Common Buyer Objections

    • "Platform migration is too risky mid-season"
    • "Our current solution is "good enough""
    • "Need to see ROI within first quarter"
    • "Integration with our fulfillment stack"

    Key Industry Metrics

    GMV (Gross Merchandise Value)Conversion RateAOV (Average Order Value)CAC:LTV RatioReturn RateCart Abandonment Rate

    Hot Topics to Reference

    • • Social commerce and TikTok Shop
    • • AI-powered personalization
    • • Headless commerce architecture
    • • Same-day delivery expectations

    Use these insights to speak the buyer's language in interviews.

    Tags

    sales
    —

    How do you coach underperforming reps?

    Template question
    —

    Describe your forecasting methodology.

    Template question
    —

    How do you structure onboarding for new hires?

    Template question
    Research Emma – The Sleep Company's product, recent news, and key competitors
    Prepare 2-3 specific deal stories with quantifiable outcomes
    Prepare to discuss your home office setup and self-management discipline
    Review the job description and map your experience to each requirement
    Role Insights

    Sales leadership roles require balancing individual contributor revenue with team performance management.

    E-commerce sales roles often blend B2B partnerships with platform-driven metrics.

    Remote positions in sales offer flexibility but require strong self-discipline and proactive communication with distributed teams.

    Are you a closer?

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