On-site
SaaS
greenhouse
About this role
About the Job:
We’re looking for a strategic, customer-focused sales professional to help expand our Mid-Market Account Executive team at LaunchDarkly. In this role, you'll own the sales cycle - partnering with sales leadership, solutions engineers, and cross-functional teams to guide mid-market organizations through evaluation, purchase, and adoption of LaunchDarkly. If you thrive in a fast-paced, consultative sales environment, have a track record of closing mid-market deals, and are eager to make an impact, we want you on our team. This is a fantastic chance to join a fast-growing company and make a real impact.
Responsibilities:
- Strategic Pipeline Development: Proactively generate and manage outbound pipeline opportunities within accounts of up to 5,000 employees.
- Ownership & Relationship Management: Build and nurture strong relationships with mid-market accounts, serving as their primary point of contact.
- Territory & Account Planning: Develop and execute strategic plans to maximize growth and customer engagement within your territory.
- Customer Success & Adoption: Drive successful adoption of LaunchDarkly by leveraging account management best practices and collaborating with pre- and post-sales engineering, customer success, and support teams.
- Executive Engagement: Effectively communicate LaunchDarkly’s value proposition to key stakeholders, including VP- and C-suite executives, to elevate brand awareness and drive decision-making.
- Solution-Oriented Sales Approach: Collaborate closely with your Solutions Engineer to provide strategi
Selling Motion
Sales Cycle
Mid-Market
1–6 month cycles, moderate deal complexity
Prospecting
Channel / Partner
Sell through partners, resellers, or alliances
Buyer Persona
C-Suite
Selling to executive decision-makers
Requirements at a Glance
Typical Day — Account Executive
Estimates based on role type and selling motion — actual may vary by company.
SaaS — Interview Intel
Typical Sales Cycle
30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)
Common Buyer Objections
- "We're locked into a contract with [competitor]"
- "We built something in-house already"
- "We don't have budget until next quarter"
- "Our team won't adopt another tool"
Key Industry Metrics
Hot Topics to Reference
- • AI-native product disruption
- • PLG vs sales-led motion debate
- • Vertical SaaS consolidation
- • Usage-based pricing models
Use these insights to speak the buyer's language in interviews.
Tags
Walk me through your discovery process.
Template questionHow do you handle a prospect who goes silent mid-deal?
Template questionTell me about your largest closed deal and the sales cycle.
Template questionHow do you build business cases for stakeholders?
Template questionDescribe a deal you lost and what you learned.
Template questionAs an Account Executive with Launchdarkly, you'll own the entire revenue pipeline and be measured on quota attainment.
Expect to work with recurring revenue models where customer retention is as important as acquisition.
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