On-site
SaaS
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About this role
Hi there! Thanks for stopping by 👋Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!Lightspeed is looking for a motivated and collaborative Field Sales Account Executive to join our growing EMEA Hospitality team.
Based in London, you’ll play a key role in building strong relationships across your region, supporting hospitality businesses in finding the right solutions, and guiding them through their entire journey with Lightspeed - from first conversations to long-term partnerships.Our Hospitality team is expanding to meet growing demand.
After refining our approach at a smaller scale, we’re now excited to grow our team and extend our impact.
What you'll be doing:Develop and maintain a deep understanding of the London hospitality industry to spot trends and opportunities.Leverage market research and insights to shape effective territory sales plans.Engage prospects through high-velocity in-person meetings, outreach, and tailored presentations to convert them into loyal customers.Lead your territory with an entrepreneurial mindset, delivering consistent revenue growth.Guide clients from needs analysis and solution design through proposals, contract agreements, and seamless onboarding.Deliver engaging presentations showcasing Lightspeed’s POS and hospitality technology suite.Keep Salesforce data precise and current to streamline reporting and forecasting.Drive outbound initiatives and attend industry events to expand qualified leads.Provide customer feedback to sales and marketing teams to refine strategies and achieve collective targets.And a little bit of....Contribute as an integral part of the wider team to achieve organisational goals, even if this means undertaking tasks outside the strict scope of your primary role.
What you need to bring:Proven Field Sales and Outbound Sales experience, ideally within technology, SaaS, or hospitality sales.Deep understanding of the hospitality industry, inclu
Tools & Tech Stack
Selling Motion
Sales Cycle
SMB / Transactional
Under 1 month, high-velocity closing
Prospecting
Hybrid
Mix of inbound leads and outbound prospecting
Buyer Persona
C-Suite
Selling to executive decision-makers
Requirements at a Glance
Typical Day — Account Executive
Estimates based on role type and selling motion — actual may vary by company.
SaaS — Interview Intel
Typical Sales Cycle
30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)
Common Buyer Objections
- "We're locked into a contract with [competitor]"
- "We built something in-house already"
- "We don't have budget until next quarter"
- "Our team won't adopt another tool"
Key Industry Metrics
Hot Topics to Reference
- • AI-native product disruption
- • PLG vs sales-led motion debate
- • Vertical SaaS consolidation
- • Usage-based pricing models
Use these insights to speak the buyer's language in interviews.
Tags
Walk me through your discovery process.
Template questionHow do you handle a prospect who goes silent mid-deal?
Template questionTell me about your largest closed deal and the sales cycle.
Template questionHow do you build business cases for stakeholders?
Template questionDescribe a deal you lost and what you learned.
Template questionAccount Executives are the revenue engine of any sales organization — this role will require strong pipeline management and closing skills.
Top SaaS reps often earn significant upside through accelerators once quota is exceeded.
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