On-site
SaaS
arbeitnow
About this role
Why join us?Mitti by SafetyCulture is a global tech company, just not the kind you're picturing. Our almost 1,000-person team builds tools that make work better for the three billion frontline workers who keep the world moving. We've got big tech scale, without the sign-off layers or corporate theatre. Every permanent team member gets equity, so when we grow, you do too.
This next chapter is about scaling smart, powered by AI, a clear vision and real ownership. Big tech impact, without the big tech ick.As an Expansion Account Executive at Mitti, you'll partner with an established portfolio of customers to help them maximise the value of their investment while identifying opportunities to grow their partnership with us.
Rather than focusing on new customer acquisition, you'll drive revenue through strategic account expansion, cross-sell, upsell and multi-product adoption.How you will spend your timeOwn and grow a portfolio of enterprise accounts, driving upsell, cross-sell and multi-product adoption against quarterly revenue targets.Uncover new business units, use cases and stakeholders within existing accounts to build a steady pipeline of expansion opportunities.Build trusted, executive-level relationships including through business reviews, briefings and industry events, that give you visibility into customers' long-term priorities.Develop account plans that grow product adoption, customer value and ARR.Partner with Customer Success across the customer lifecycle, from onboarding through renewal and growth.Work cross-functionally with Product, Marketing, Legal and Support to remove barriers, accelerate growth and feed customer insight into the roadmap.Keep forecasting, account plans and Salesforce records accurate to support predictable pipeline management.About youProven track record in enterprise SaaS Account Management or Expansion Sales, growing existing accounts through upsell, cross-sell and strategic account development.A consultative, relationship-first app
Tools & Tech Stack
Selling Motion
Sales Cycle
Enterprise
6–18 month cycles, complex multi-stakeholder deals
Prospecting
Channel / Partner
Sell through partners, resellers, or alliances
Deal Size
$.
Typical contract value
Buyer Persona
C-Suite
Selling to executive decision-makers
Territory
Named Accounts
Pre-assigned list of target companies
Requirements at a Glance
Typical Day — Account Executive
Estimates based on role type and selling motion — actual may vary by company.
Role Signals
Green Flags
Ownership stake offered
Inherit existing accounts
SaaS — Interview Intel
Typical Sales Cycle
30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)
Common Buyer Objections
- "We're locked into a contract with [competitor]"
- "We built something in-house already"
- "We don't have budget until next quarter"
- "Our team won't adopt another tool"
Key Industry Metrics
Hot Topics to Reference
- • AI-native product disruption
- • PLG vs sales-led motion debate
- • Vertical SaaS consolidation
- • Usage-based pricing models
Use these insights to speak the buyer's language in interviews.
Tags
Walk me through your discovery process.
Template questionHow do you handle a prospect who goes silent mid-deal?
Template questionTell me about your largest closed deal and the sales cycle.
Template questionHow do you build business cases for stakeholders?
Template questionDescribe a deal you lost and what you learned.
Template questionThis Account Executive position at Mitti involves managing the full sales cycle from prospecting through close.
SaaS sales roles typically involve consultative selling with longer deal cycles.
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