On-site
SaaS
greenhouse
About this role
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
The Business Development Representative (BDR) role is the foundational entry point into our high-performing sales organization, designed specifically to develop the next generation of versatile sales professionals at Toast. This is not a static job—it is a dynamic, multi-disciplinary position and a structured path for those who thrive on adaptability and professional growth.
In this role, you serve as the agile core of our sales team. We invest in BDRs with the clear expectation that you will master both inbound and outbound strategies, moving fluidly between inbound and outbound functions as the business evolves. This unique flexibility ensures you gain a comprehensive 360-degree view of the top of Toast’s sales funnel, while being deployed where your impact will be greatest.
This role will be based in Sydney, Australia.
What you'll do (Responsibilities):
As a Business Development Representative (BDR), you serve as the versatile engine of our sales pipeline, responsible for prospecting and qualifying the opportunities that drive our growth. This is a dynamic role designed for agility; you will act as a multi-functional specialist, pivoting seamlessly between inbound and outbound strategies to meet the needs of the business. By mastering both disciplines, you ensure the sales organization remains responsive and that Account Executives consistently receive high-quality engagements, regardless of where they originate in the funnel.
- Execute High-Volume Outreach: Prospect businesses that are strong fits for the Toast POS prod
Tools & Tech Stack
Selling Motion
Prospecting
Hybrid
Mix of inbound leads and outbound prospecting
Requirements at a Glance
Typical Day — BDR
Estimates based on role type and selling motion — actual may vary by company.
SaaS — Interview Intel
Typical Sales Cycle
30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)
Common Buyer Objections
- "We're locked into a contract with [competitor]"
- "We built something in-house already"
- "We don't have budget until next quarter"
- "Our team won't adopt another tool"
Key Industry Metrics
Hot Topics to Reference
- • AI-native product disruption
- • PLG vs sales-led motion debate
- • Vertical SaaS consolidation
- • Usage-based pricing models
Use these insights to speak the buyer's language in interviews.
Tags
How do you qualify inbound leads?
Template questionDescribe your approach to multi-threading into an account.
Template questionHow do you prioritize your pipeline?
Template questionSales Development roles are ideal stepping stones — top SDRs typically promote to AE within 12-18 months.
Expect to work with recurring revenue models where customer retention is as important as acquisition.
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