Business Development Representative

    Toast

    🇦🇺 Sydney, Australia
    SaaS
    Base + Commission
    See your match score
    Posted Today
    Work Type

    On-site

    Vertical

    SaaS

    Source

    greenhouse

    About this role

    Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

    The Business Development Representative (BDR) role is the foundational entry point into our high-performing sales organization, designed specifically to develop the next generation of versatile sales professionals at Toast. This is not a static job—it is a dynamic, multi-disciplinary position and a structured path for those who thrive on adaptability and professional growth.

    In this role, you serve as the agile core of our sales team. We invest in BDRs with the clear expectation that you will master both inbound and outbound strategies, moving fluidly between inbound and outbound functions as the business evolves. This unique flexibility ensures you gain a comprehensive 360-degree view of the top of Toast’s sales funnel, while being deployed where your impact will be greatest.

    This role will be based in Sydney, Australia. 

     

    What you'll do (Responsibilities):

    As a Business Development Representative (BDR), you serve as the versatile engine of our sales pipeline, responsible for prospecting and qualifying the opportunities that drive our growth. This is a dynamic role designed for agility; you will act as a multi-functional specialist, pivoting seamlessly between inbound and outbound strategies to meet the needs of the business. By mastering both disciplines, you ensure the sales organization remains responsive and that Account Executives consistently receive high-quality engagements, regardless of where they originate in the funnel.

    • Execute High-Volume Outreach: Prospect businesses that are strong fits for the Toast POS prod

    Tools & Tech Stack

    Outreach

    Selling Motion

    Prospecting

    Hybrid

    Mix of inbound leads and outbound prospecting

    Requirements at a Glance

    Bachelor's Degree·Required
    Master's/MBA·Required
    Prospecting·Required skill

    Typical Day — BDR

    Cold calls50–70/day
    Prospecting emails30–40/day
    Qualified meetings3–5/week
    Account mapping1 hr/day

    Estimates based on role type and selling motion — actual may vary by company.

    SaaS — Interview Intel

    Typical Sales Cycle

    30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)

    Common Buyer Objections

    • "We're locked into a contract with [competitor]"
    • "We built something in-house already"
    • "We don't have budget until next quarter"
    • "Our team won't adopt another tool"

    Key Industry Metrics

    ARR / MRRNet Revenue Retention (NRR)CAC Payback PeriodLogo Churn vs Revenue ChurnACV (Avg Contract Value)Magic Number

    Hot Topics to Reference

    • • AI-native product disruption
    • • PLG vs sales-led motion debate
    • • Vertical SaaS consolidation
    • • Usage-based pricing models

    Use these insights to speak the buyer's language in interviews.

    Tags

    Sales : International : Horizon 2
    —

    How do you qualify inbound leads?

    Template question
    —

    Describe your approach to multi-threading into an account.

    Template question
    —

    How do you prioritize your pipeline?

    Template question
    Research Toast's product, recent news, and key competitors
    Prepare metrics: quota attainment %, average deal size, win rate
    Practice a 2-minute product demo pitch for a mock discovery call
    Research typical OTE splits for this role level and negotiate accordingly
    Review the job description and map your experience to each requirement
    Role Insights

    Sales Development roles are ideal stepping stones — top SDRs typically promote to AE within 12-18 months.

    Expect to work with recurring revenue models where customer retention is as important as acquisition.

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