External
On-site
SaaS
themuse
About this role
About the Role Uber Health is one of the fastest-growing segments within Uber for Business. We are looking for an Inbound Sales Development Representative who thrives in a high-velocity, detail-oriented environment. This role focuses exclusively on inbound lead qualification, with a core emphasis on speed, precision, and value-based discovery.
What You'll Do:• Rapidly qualify and route inbound leads from marketing, customer support, and direct inquiries.• Consistently meet or exceed MQL & SLA targets by responding to leads with urgency and a focus on quality.• Use Salesforce, internal data platforms, and AI tools to triage and prioritize lead queues.• Own the discovery and qualification process using the B.A.N.T. framework to ensure a smooth handoff to closing teams.• Maintain clean and up-to-date pipeline hygiene - no lead left behind.• Identify patterns and share insights from inbound volume to help refine targeting and improve the funnel.• Participate in light travel to health conferences and industry events to support lead generation and deepen market understanding.Basic
Qualifications: 1+ year of experience in a sales, customer success, or lead qualification role - preferably in a fast-paced, high-volume environmentStrong written and verbal communication skills, and close attention to detailProficient in CRM tools (e.g., Salesforce) and comfortable navigating multiple channels with speed and precisionPreferred
Qualifications:Experience managing and organizing inbound leads in Salesforce, with the ability to create reports and leverage internal tools for lead routing and prioritization.Background in healthcare or experience speaking with healthcare providers, payers, or organizations is a strong plus.Familiarity with usage-based or consumption-driven revenue models (e.g., rides completed or booked services).Proven track record of high performance - consistently top-ranked or known for exceeding expectations, with a clear explanation of how you achieved
Tools & Tech Stack
Selling Motion
Sales Cycle
SMB / Transactional
Under 1 month, high-velocity closing
Prospecting
Channel / Partner
Sell through partners, resellers, or alliances
Requirements at a Glance
Typical Day — BDR
Estimates based on role type and selling motion — actual may vary by company.
Role Signals
Green Flags
Warm leads provided
SaaS — Interview Intel
Typical Sales Cycle
30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)
Common Buyer Objections
- "We're locked into a contract with [competitor]"
- "We built something in-house already"
- "We don't have budget until next quarter"
- "Our team won't adopt another tool"
Key Industry Metrics
Hot Topics to Reference
- • AI-native product disruption
- • PLG vs sales-led motion debate
- • Vertical SaaS consolidation
- • Usage-based pricing models
Use these insights to speak the buyer's language in interviews.
Tags
How do you qualify inbound leads?
Template questionDescribe your approach to multi-threading into an account.
Template questionHow do you prioritize your pipeline?
Template questionExpect high-volume outreach activity with success measured by meetings booked and pipeline generated.
Top SaaS reps often earn significant upside through accelerators once quota is exceeded.
The Canadian sales market is growing rapidly, with competitive compensation increasingly matching US benchmarks.
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