Remote
SaaS
himalayas
🇩🇪 German
About this role
About Open
Open is building the category of AI-native customer communication.For decades, companies have managed customer conversations through ticketing systems, helpdesks, call centers, and fragmented automation tools.
These systems were built to help humans process customer requests.We believe that era is ending.The next generation of customer communication will be run by intelligent agents that can understand customers, reason across company knowledge and systems, take action, and communicate proactively, not just wait for customers to reach out.
Open is the platform for that new world.Companies use Open to deploy autonomous AI agents across chat, email, WhatsApp, and voice, both inbound and outbound.
These agents can resolve support requests, follow up with customers, recover missed opportunities, re-engage leads, trigger conversations at the right moment, and execute complex customer-facing workflows end to end.Open does not just help companies respond faster.
It gives them an intelligent communication layer that can decide when to engage, what to say, what action to take, and how to move the customer forward.Over time, customer communication will stop being a collection of tickets and campaigns managed by separate systems.
It will become one intelligent layer that continuously understands, acts, and communicates on behalf of the company.Our ambition is to make Open the default infrastructure through which companies communicate with their customers.Not another helpdesk.The system of intelligence for customer communication.We are backed by Y Combinator, SpaceTime, and Pioneer Fund.The RoleWe are hiring a Business Development Representative to open doors in the German-speaking market: researching target accounts, starting conversations with support and CX leaders, and booking qualified meetings for our Account Executives.
This is a great role for someone early in their sales career who wants to grow fast.
What You'll Do Build target account lists and research pro
Selling Motion
Prospecting
Hybrid
Mix of inbound leads and outbound prospecting
Buyer Persona
C-Suite
Selling to executive decision-makers
Territory
Named Accounts
Pre-assigned list of target companies
Requirements at a Glance
Typical Day — BDR
Estimates based on role type and selling motion — actual may vary by company.
SaaS — Interview Intel
Typical Sales Cycle
30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)
Common Buyer Objections
- "We're locked into a contract with [competitor]"
- "We built something in-house already"
- "We don't have budget until next quarter"
- "Our team won't adopt another tool"
Key Industry Metrics
Hot Topics to Reference
- • AI-native product disruption
- • PLG vs sales-led motion debate
- • Vertical SaaS consolidation
- • Usage-based pricing models
Use these insights to speak the buyer's language in interviews.
Tags
How do you qualify inbound leads?
Template questionDescribe your approach to multi-threading into an account.
Template questionHow do you prioritize your pipeline?
Template questionSales Development roles are ideal stepping stones — top SDRs typically promote to AE within 12-18 months.
Expect to work with recurring revenue models where customer retention is as important as acquisition.
This remote-friendly role based in DE provides geographic flexibility while maintaining access to a SaaS market.
Are you a closer?
Interested in SaaS? Build your profile to get matched with roles like this.
Explore More Sales Jobs
Similar Roles
Browse More Jobs
Ready to land your next closing role?
Build your free closer profile to get matched with high-ticket sales opportunities, track applications, and showcase your track record.
Join 500+ closers already on the platform • Free forever