On-site
SaaS
jobscollider
About this role
*Bilingual Mandarin-speaking position.
This is a remote opportunity.
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
As a Strategic Cuisines Business Development Manager, you will hire, build, and coach a multilingual team of Business Development Representatives who are transforming the way restaurants operate. You will report into the Senior Manager, Strategic Cuisines. This is a top-of-funnel leadership role — your team creates the qualified pipeline that Strategic Cuisines Account Executives close.
Mandarin is the team’s primary market and the language we’re asking you to speak, but your reps also work in Korean and Thai, with Vietnamese and additional languages ahead.
You’ll work closely with your team on how to understand restaurants’ unique needs and position Toast’s platform accordingly, and you’ll partner with the Senior Manager on helping Toast size and scope the opportunity as we accelerate our go-to-market motion in these markets.
A day in the life (
Responsibilities)
Directly manage [6-10] Business Development Representatives and own the productivity of these reps and their pipelines Coach reps to conduct efficient discovery and qualification, and to craft a solution that best meets the prospect’s needs — in Mandarin, directly, for the Mandarin-speaking segment of your team Build the systems, peer review structures, and outcome-based feedback loops that let you develop every rep on the team, including those selling in languages you don’t speak Run consistent operating rhythms — 1:1s, call reviews, and pipeline inspection — with disciplined forecast accuracy Partner with Strategic Cuisines Account Executives on clean handoffs and pipeline that converts Support the Senior Manager by gathering front-line feedback and helping determine where we should invest resources across these strategic cuisine markets Find oppor
Selling Motion
Prospecting
Channel / Partner
Sell through partners, resellers, or alliances
Buyer Persona
C-Suite
Selling to executive decision-makers
Requirements at a Glance
Typical Day — Sales Rep
Estimates based on role type and selling motion — actual may vary by company.
Role Signals
Green Flags
Location flexibility
SaaS — Interview Intel
Typical Sales Cycle
30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)
Common Buyer Objections
- "We're locked into a contract with [competitor]"
- "We built something in-house already"
- "We don't have budget until next quarter"
- "Our team won't adopt another tool"
Key Industry Metrics
Hot Topics to Reference
- • AI-native product disruption
- • PLG vs sales-led motion debate
- • Vertical SaaS consolidation
- • Usage-based pricing models
Use these insights to speak the buyer's language in interviews.
Tags
How do you coach underperforming reps?
Template questionDescribe your forecasting methodology.
Template questionHow do you structure onboarding for new hires?
Template questionThis leadership position involves both strategic planning and hands-on coaching of the sales team.
Expect to work with recurring revenue models where customer retention is as important as acquisition.
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