External
On-site
E-Commerce
themuse
About this role
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
BUSINESS DEVELOPMENT MANAGER, RETAIL CHANNEL (STARLINK GROWTH)Starlink is a revolutionary satellite constellation, delivering low-latency broadband internet around the world – bringing an unprecedented opportunity to significantly impact communities, businesses, and governments worldwide.
The North America Business Development team is seeking a Business Development Manager, Retail Channel to own and scale the Starlink retail channel across United States and Canada markets.
This role is responsible for day-to-day management of relationships with big box and specialty retailers, leading distributor partnerships, and driving the operational and commercial excellence required to grow retail distribution, activations, and sell-through at scale.
It requires strong channel management expertise, comfort working with both people and data, and fluency in forecasting, inventory, promotions, and the day-to-day mechanics that make a high-growth retail channel run.
The ideal candidate combines proven retail channel and business development capabilities with analytical rigor and execution discipline. This is a unique opportunity to work at the cutting edge of connectivity technologies with a world-class team focused on connecting every household and traveler.
RESPONSIBILITIES:
Manage day-to-day communication and commercial relationships with big box and specialty retailers, serving as the primary point of contact for retail partners and ensuring strong alignment on assortment, pricing, promotions, and performance goals Lead distributor relationships, including account planning, performance management, and coordination of logistics, inventory flow, and go-to-market execution acr
Selling Motion
Prospecting
Channel / Partner
Sell through partners, resellers, or alliances
Buyer Persona
C-Suite
Selling to executive decision-makers
Requirements at a Glance
Typical Day — Sales Rep
Estimates based on role type and selling motion — actual may vary by company.
E-Commerce — Interview Intel
Typical Sales Cycle
14–60 days (SMB merchants) · 2–6 months (enterprise retail)
Common Buyer Objections
- "Platform migration is too risky mid-season"
- "Our current solution is "good enough""
- "Need to see ROI within first quarter"
- "Integration with our fulfillment stack"
Key Industry Metrics
Hot Topics to Reference
- • Social commerce and TikTok Shop
- • AI-powered personalization
- • Headless commerce architecture
- • Same-day delivery expectations
Use these insights to speak the buyer's language in interviews.
Tags
How do you coach underperforming reps?
Template questionDescribe your forecasting methodology.
Template questionHow do you structure onboarding for new hires?
Template questionThis leadership position involves both strategic planning and hands-on coaching of the sales team.
Understanding digital marketing and conversion funnels adds significant leverage.
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