Business Development & Account Manager (Zürich, 100%)

Location: Zürich, Switzerland (on-site preferred)Start date: ASAPEmployment: Full-time

Your RoleAs our Business Development & Account Manager, you will sit at the front line of commercial growth. You will be responsible for winning new business, managing strategic customer relationships, and helping define how Loki approaches sales, account management, and customer success in the early stages.

What You’ll Be DoingIdentify, approach, and win new business across target verticalsManage client relationships as the primary point of contact within LokiDrive account expansion by building stakeholder relationships and identifying new opportunitiesGather customer feedback, then work closely with engineering and product to turn insights into actionDrive customer discovery and help guide integration of our end-to-end deployment productOversee onboarding and ongoing success for new accounts

What We’re Looking For5+ years of experience in business development, enterprise sales, account management, or similar commercial rolesExperience in a startup environment, ideally in technology, SaaS, automation, or roboticsProven track record of owning complex B2B and enterprise customer relationshipsStrong commercial judgment and the ability to balance closing, relationship building, and executionComfortable working in a startup environment: extreme agency and ownership, comfortable with uncertainty, intrinsically motivatedExcellent communication skills in English; German, Italian, or French is a plusWhy Join Us?Join a company at the frontier of useful physical AI, deploying one of the fastest-growing robot fleets across the worldDrive growth of Loki's GTM functions as one of the first commercial hires, working directly with the foundersTake real ownership of company growth and customer successBe part of a talented, high-agency team combining extreme speed, ownership and ambition to define the future of physical servicesDon't worry if you don't hit every checkmark.

We value people who lea