On-site
SaaS
arbeitnow
About this role
Who We AreServal is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end — replacing manual processes and rigid legacy systems with adaptive, learning software.
Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations.At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows.
Our agents don’t just respond to requests — they reason, take action across systems, and continuously improve with usage.
What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering.Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation.
Long term, we’re building the universal AI operations layer — a system of agents that sits across business functions and runs the workflows that keep modern companies moving.We’re backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others.
Role OverviewAs a Strategic Account Executive, you’ll own Serval’s largest and most strategic opportunities.
You’ll lead complex, multi-threaded sales cycles with IT, Security, and Operations executives — often across multiple regions or business units — to help enterprises transform their workflows through AI automation.You’ll collaborate closely with our founders and product team to shape Serval’s enterprise motion, influence roadmap priorities, and define what “AI-powered IT” looks like at scale.
This is a rare opportunity to help build a category-defining company from the ground up.
What You’ll DoOwn the full enterprise sales cycle — from prospecting and stakeholder mapping to close and e
Tools & Tech Stack
Selling Motion
Sales Cycle
Enterprise
6–18 month cycles, complex multi-stakeholder deals
Prospecting
Outbound-Heavy
Self-sourced pipeline via cold outreach
Buyer Persona
C-Suite
Selling to executive decision-makers
Territory
Named Accounts
Pre-assigned list of target companies
Requirements at a Glance
Typical Day — Account Executive
Estimates based on role type and selling motion — actual may vary by company.
SaaS — Interview Intel
Typical Sales Cycle
30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)
Common Buyer Objections
- "We're locked into a contract with [competitor]"
- "We built something in-house already"
- "We don't have budget until next quarter"
- "Our team won't adopt another tool"
Key Industry Metrics
Hot Topics to Reference
- • AI-native product disruption
- • PLG vs sales-led motion debate
- • Vertical SaaS consolidation
- • Usage-based pricing models
Use these insights to speak the buyer's language in interviews.
Tags
Walk me through your discovery process.
Template questionHow do you handle a prospect who goes silent mid-deal?
Template questionTell me about your largest closed deal and the sales cycle.
Template questionHow do you build business cases for stakeholders?
Template questionDescribe a deal you lost and what you learned.
Template questionThis Account Executive position at Serval - Account Executive, Mid Market -EMEA involves managing the full sales cycle from prospecting through close.
SaaS sales roles typically involve consultative selling with longer deal cycles.
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