On-site
SaaS
arbeitnow
🇩🇪 German
About this role
About HiyaAt Hiya, we’re making business calls more trusted, useful, and effective.Voice remains one of the most important ways businesses communicate with their customers, but the value of a call depends on trust.
When customers do not recognize who is calling or why, important conversations are missed, customer relationships suffer, and business outcomes are harder to achieve.Hiya helps businesses create trusted calling experiences that benefit both sides of the conversation: enterprises can reach customers with confidence, and customers can answer with confidence.
Our products support branded business calling, trusted caller identity, call performance insights, customer engagement, and voice security capabilities that help businesses strengthen relationships and improve outcomes.This role sits in a core business area for Hiya and is focused on helping SMB and enterprise customers succeed.Account Executive (Berlin, Germany)Berlin | Hybrid (3 days in office)The CompanyHiya is building the future of trusted voice.We help businesses improve customer engagement and protect users from spam and fraud through AI-powered voice intelligence.
Our technology supports hundreds of millions of users globally, working with leading telecom and technology partners.Up to 90% of unidentified outbound calls in Germany go unanswered.If you’re selling into the German market, you already know how difficult it’s become to connect with customers.Hiya is solving this.
Through branded caller ID and verified voice, we help businesses improve answer rates and customer engagement. We partner with Samsung, Deutsche Telekom, Vodafone and O2—reaching the majority of mobile users across Germany.The RoleWe’re hiring an Account Executive to drive new business for Hiya Connect in Germany.
You’ll own the full sales cycle from pipeline generation through to close, working closely with SDRs and marketing to build and convert opportunities.This is a high-impact role in a fast-growing SaaS business, with
Selling Motion
Sales Cycle
Enterprise
6–18 month cycles, complex multi-stakeholder deals
Prospecting
Channel / Partner
Sell through partners, resellers, or alliances
Buyer Persona
C-Suite
Selling to executive decision-makers
Requirements at a Glance
Typical Day — Account Executive
Estimates based on role type and selling motion — actual may vary by company.
SaaS — Interview Intel
Typical Sales Cycle
30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)
Common Buyer Objections
- "We're locked into a contract with [competitor]"
- "We built something in-house already"
- "We don't have budget until next quarter"
- "Our team won't adopt another tool"
Key Industry Metrics
Hot Topics to Reference
- • AI-native product disruption
- • PLG vs sales-led motion debate
- • Vertical SaaS consolidation
- • Usage-based pricing models
Use these insights to speak the buyer's language in interviews.
Tags
Walk me through your discovery process.
Template questionHow do you handle a prospect who goes silent mid-deal?
Template questionTell me about your largest closed deal and the sales cycle.
Template questionHow do you build business cases for stakeholders?
Template questionDescribe a deal you lost and what you learned.
Template questionAs an Account Executive with Hiya, you'll own the entire revenue pipeline and be measured on quota attainment.
Expect to work with recurring revenue models where customer retention is as important as acquisition.
The German market values structured sales processes and typically offers strong base salaries alongside performance incentives.
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