On-site
E-Commerce
arbeitnow
🇩🇪 German
About this role
Karo Healthcare, a dynamic and growing personal-care retail company, is all about making smart choices for everyday healthcare. With a wide-ranging portfolio across seven categories including medical products, we own and sell over 80 brands in about 90 countries. Our portfolio includes such brands as E45, Pevaryl, Lamisil, Nutravita, Decubal and many others.
Our core belief in empowering people to make intelligent health decisions drives our growth strategy, blending organic expansion and M&A.Join us at Karo Healthcare on our exciting journey. We're currently looking for a Senior Key Account Manager – for our office in Düsseldorf.
RequirementsWhat’s in it for you?Own high-impact customer partnerships with leading drugstore retailers and shape the growth of well-known consumer healthcare brands.You’ll combine strategic account management with hands-on commercial execution, working in an international environment where your ideas, decisions and results are visible.
What you’ll be doingOwn and develop strategic relationships with key customers in the FMCG drugstore channel, including dm, Rossmann, Müller and similar retailers.Take responsibility for turnover, margin and budget performance across your accounts, with a strong focus on listings, distribution, shelf performance and profitable growth.Build and execute strategic and operational customer plans, including category plans, listing strategies and promotional calendars.Prepare and lead annual negotiations with key drugstore and FMCG accounts, balancing commercial opportunities, listing fees, trade investment and profitability targets.Review and further develop commercial terms, conditions and trade investment structures tailored to the drugstore channel.Drive targeted promotions, in-store activations and commercial initiatives based on shopper behaviour and customer needs.Identify new business opportunities, including new listings, category expansions and space-to-sales optimisation, and turn them into innovati
Selling Motion
Sales Cycle
Enterprise
6–18 month cycles, complex multi-stakeholder deals
Prospecting
Channel / Partner
Sell through partners, resellers, or alliances
Buyer Persona
C-Suite
Selling to executive decision-makers
Territory
Named Accounts
Pre-assigned list of target companies
Requirements at a Glance
Typical Day — Account Manager
Estimates based on role type and selling motion — actual may vary by company.
E-Commerce — Interview Intel
Typical Sales Cycle
14–60 days (SMB merchants) · 2–6 months (enterprise retail)
Common Buyer Objections
- "Platform migration is too risky mid-season"
- "Our current solution is "good enough""
- "Need to see ROI within first quarter"
- "Integration with our fulfillment stack"
Key Industry Metrics
Hot Topics to Reference
- • Social commerce and TikTok Shop
- • AI-powered personalization
- • Headless commerce architecture
- • Same-day delivery expectations
Use these insights to speak the buyer's language in interviews.
Tags
How do you coach underperforming reps?
Template questionDescribe your forecasting methodology.
Template questionHow do you structure onboarding for new hires?
Template questionThis leadership position involves both strategic planning and hands-on coaching of the sales team.
Revenue targets may be tied to merchant onboarding or GMV growth.
The German market values structured sales processes and typically offers strong base salaries alongside performance incentives.
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