On-site
E-Commerce
arbeitnow
🇩🇪 German
About this role
Ready to lead, disrupt and reinvent the sleep industry?
We are Emma – The Sleep Company. Founded in 2015, we have grown into the world’s largest direct-to-consumer (D2C) sleep brand, with a presence in over 20 markets and more than 35 Emma stores across Europe.
Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide.
It’s our people who bring this mission to life. At Emma, you’ll join a driven, international team that values ownership, collaboration, and continuous knowledge sharing. With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together.
Ready to awaken your best with us?
Über die Rolle:
Dies ist eine spannende Opportunity, Emma und unser E-Commerce-Team zu verstärken. Als Senior Business Development Manager für Österreich verantwortest Du wichtige Teile des Vertriebs des Marktes von Anfang bis Ende. Du definierst die Strategie mit, treibst das Wachstum voran und gestaltest die Customer Experience.
Du bist ein Schlüsselspieler in unserem E-Commerce Europe Team und trägst zu länder- und funktionsübergreifenden Initiativen bei, mit regelmäßigem Austausch mit dem Senior Management.
Du berichtest an den Country Manager Österreich und arbeitest eng mit Teams aus dem gesamten Unternehmen zusammen, von Global Marketing über Business Excellence und Category Management bis hin zu Operations und unseren weiteren E-Commerce-Ländertea.
Deine Aufgaben:
Verantwortung für die P&L aller 3 Produktkategorien in Österreich mit Fokus auf profitables Wachstum und Margensteigerung. Definition und Umsetzung der Strategie für unsere Kategorien (Matratzen, Betten und Accessories) – Anpassung des globalen Sortiments an den österreichischen Markt und Identifikation neuer Segmentchancen. Vorantreiben
Selling Motion
Buyer Persona
C-Suite
Selling to executive decision-makers
Requirements at a Glance
Typical Day — Sales Rep
Estimates based on role type and selling motion — actual may vary by company.
E-Commerce — Interview Intel
Typical Sales Cycle
14–60 days (SMB merchants) · 2–6 months (enterprise retail)
Common Buyer Objections
- "Platform migration is too risky mid-season"
- "Our current solution is "good enough""
- "Need to see ROI within first quarter"
- "Integration with our fulfillment stack"
Key Industry Metrics
Hot Topics to Reference
- • Social commerce and TikTok Shop
- • AI-powered personalization
- • Headless commerce architecture
- • Same-day delivery expectations
Use these insights to speak the buyer's language in interviews.
Tags
How do you coach underperforming reps?
Template questionDescribe your forecasting methodology.
Template questionHow do you structure onboarding for new hires?
Template questionSales leadership roles require balancing individual contributor revenue with team performance management.
Revenue targets may be tied to merchant onboarding or GMV growth.
The German market values structured sales processes and typically offers strong base salaries alongside performance incentives.
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