On-site
Coaching
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About this role
Sales Manager (Outside Sales | MSP & IT Services)
Position Type: Full-Time, Remote
Location: Remote (must have real-time overlap with U.S. Eastern business hours)
Reports To: CEO
About the Role
At Pavago, one of our clients is hiring an experienced Sales Manager to lead and coach a team of Outside Sales Representatives (OSRs) through the complete B2B sales cycle.
This is not an SDR management role.
Instead of focusing solely on prospecting activity, you’ll own the entire sales motion—from pipeline generation and discovery through presentations, negotiations, closing, and account development—while coaching your team to consistently improve performance.
We’re looking for a leader who has personally carried a quota, built pipeline, closed deals, and understands what it takes to succeed in consultative B2B sales. If you’ve successfully transitioned from top-performing salesperson to hands-on sales leader and enjoy developing high-performing teams, this role is an excellent fit.
What You’ll Own
Full-Cycle Sales Leadership
Lead and coach Outside Sales Representatives across the complete sales cycle.
Support reps through:
Prospecting
Pipeline generation Qualification Discovery Solution presentations Objection handling Negotiation Closing Account nurturing
Drive consistent execution of the sales process while improving win rates and sales effectiveness.
Sales Coaching & Team Development
Coach both experienced and junior sales representatives. Conduct live coaching sessions during customer calls. Review recorded calls and provide actionable feedback. Help reps improve discovery, positioning, negotiation, and closing skills. Build a culture of continuous learning and accountability.
Sales Process & Playbook Development
Develop, refine, and document scalable sales processes. Create structured playbooks, coaching guides, and best practices. Standardize sales methodologies across the team. Continuously improve workflows based on performance d
Commission Structure
Base Salary
Not disclosed — ask in interview
Commission
Structure not specified
Ramp Period
Not mentioned — clarify timeline
Quota
$,
Selling Motion
Prospecting
Outbound-Heavy
Self-sourced pipeline via cold outreach
Buyer Persona
C-Suite
Selling to executive decision-makers
Requirements at a Glance
Typical Day — Sales Manager
Estimates based on role type and selling motion — actual may vary by company.
Role Signals
Green Flags
Location flexibility
Coaching — Interview Intel
Typical Sales Cycle
1–7 days (high-ticket phone close) · 14–30 days (corporate programs)
Common Buyer Objections
- "I need to think about it / talk to my spouse"
- "I've been burned by coaching programs before"
- "Can't I just learn this from YouTube?"
- "The price is too high right now"
Key Industry Metrics
Hot Topics to Reference
- • AI coaching tools emerging
- • Certification vs results debate
- • Group coaching scalability
- • Platform consolidation (Skool, Circle)
Use these insights to speak the buyer's language in interviews.
Tags
How do you coach underperforming reps?
Template questionDescribe your forecasting methodology.
Template questionHow do you structure onboarding for new hires?
Template questionThis leadership position involves both strategic planning and hands-on coaching of the sales team.
Sales in coaching typically involves high-ticket, emotionally-driven buying decisions.
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