Sales Development Manager (SDR/SDM Manager)

OpportunityWe’re looking for a Sales Development Manager (SDM) to drive new business growth for Modus Create across the US and Canada.

In this full-time, remote role, you’ll lead a team of Sales Development Representatives while taking a hands-on, “player-coach” approach to outbound prospecting and opportunity generation.You’ll provide operational leadership through coaching, training, performance management, and KPI reporting, while also contributing directly to prospect research, personalised outreach, opportunity qualification, and meeting generation.

Working closely with Sales and Marketing, you’ll help develop the team, strengthen our sales pipeline, and share market insights that improve our messaging and approach.

Requirements:Team Management & Operations Provide operational leadership to the Sales Development team, including training, coaching, and performance management. Manage team reporting and key performance indicators (KPIs). Support recruiting and hiring for the team as required. Help team members develop and achieve their performance goals.

Maintain accurate reporting and forecasting against team KPIs. Outbound Prospecting & Lead Generation Drive new business through high-volume outbound prospecting activities. Research prospective customers, industries, and market trends to create highly personalised and relevant communications. Engage with prospects through phone calls, email, and LinkedIn outreach.

Ensure outbound activity consistently meets or exceeds weekly and monthly targets. Maintain a focus on relevant, researched, and personalised prospect messaging. Opportunity Qualification & Meeting Scheduling Identify and qualify new sales opportunities. Schedule meetings for the Sales team. Meet or exceed activity and appointment-setting goals.

Monitor the number and quality of qualified opportunities and scheduled meetings. Support effective conversion of scheduled meetings into qualified sales opportunities. CRM & Sales Administration